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Finding the cause of a random crash issue (Special Thread #1)

Han

By Han
in Technical Issues and Bug Reports

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Marvel

Marvel

Posted
Posted

Hy guys, I apologise if I post again but last week and today I had several game crashes. I have game crashes almost every day, or at least every time I try to play a mission.The last one just few minutes ago....

Thank you for your patience and understanding.

My latest dump logs in attachement.

Ciao!

 

M

CrashDumps_Marvel.rar

JG1_Labroisse

JG1_Labroisse

Posted
Posted

HI, I'm having a very similar problem as Marvel with similar setup.   Dump log is attached.

 

Would really appreciate some help, game is basically unplayable.

 

Thanks,


Labroisse

 

Intel i7 5820K / DDR 4 32 MB / RTX2080Ti / HP Reverb 

Il-2.exe.11020.zip

c6v1999

c6v1999

Posted
Posted

Hello,

Whenever I start Il-2 and do a quick mission ... it crashes to the desktop.  I cannot get it to load any mission past the map screen without crashing.

Please examine my dump file.  I was hoping to buy more of your content during the steam sale; but I cannot until IL-2 BOS is at least working again.

 

Il-2.exe.17692.dmp.zip

JG1_Labroisse

JG1_Labroisse

Posted
Posted
On 2/19/2020 at 10:30 PM, II./JG1_Labroisse said:

HI, I'm having a very similar problem as Marvel with similar setup.   Dump log is attached.

 

Would really appreciate some help, game is basically unplayable.

 

Thanks,


Labroisse

 

Intel i7 5820K / DDR 4 32 MB / RTX2080Ti / HP Reverb 

Il-2.exe.11020.zip 2.88 MB · 1 download

 

Hi,  I'm pretty sure crashes are related to VR.  When I play with VR off, no crashes.  I've tried with and without Beta versions of SteamVR and WMR for SteamVR and same result.  Also tried turning smoothing on/off, lowering Supersampling, changing framerate, still crashing every mission.

 

Would really appreciate some help.


Thanks,  Labroisse

Marvel

Marvel

Posted
Posted

Hi, I am agree with you for causes. But I think the problem is Steam VR. Several times my game crashed and Steam VR crashed too and it closed, but not WMR. Unfortunately I am not an expert and I don't know how resolve.

I hope IL-2GB Team could solve these issues.

 

Ciao!

 

M

  • 1CGS
-DED-Rapidus

-DED-Rapidus

Posted
  • 1CGS
Posted

Did all of the above crash when using a VR headset?

Marvel

Marvel

Posted
Posted
9 hours ago, -DED-Rapidus said:

Did all of the above crash when using a VR headset?

 

Yes, I play always with my Reverb. This morning I had two crashes...

 

Thanks for your help!

 

Ciao!

 

M

  • 2 weeks later...
6./ZG26_Loke

6./ZG26_Loke

Posted
Posted

I launch Il-2 through Steam.
Game starts up.
I click on Flight Records
Il-2 crash to desktop.
No less - no more.

Cheers

Il-2.exe.15124.dmp.zip

  • Thanks 1
89-

89-

Posted
Posted (edited)

I've created a ticket, but forgot to send this .dmp file.

 

The game crashes when changing settings in the ingame menu (almost a guaranteed crash), but also during flights and after flights.

Attaching the latest .dmp:

 

Il-2.exe.17872.dmp.zip

Edited by 89-
89-

89-

Posted
Posted

more crash dumps - 9 crashes to desktop in one day yesterday. Most happen when changing settings to the button config (changing my "USB CH pro throttle" deadzones. No issues in ROF, DCS or Warthunder with the throttle, only IL2) The zip file is 22Mb so cant' attach directly on the forum, here is a box.com link https://app.box.com/s/2jpvp6uti0jdi4ggairep2e1jkxsizbg

Off

Off

Posted
Posted

Last time playing was last night on VR Mode. Today, launching the game in standard mode perfectly fine. Get to menus, checking my key bindings  all normal. I go into quick mission and want to try some areil gunnery on a HS-129 in my P-38. I hit start, crash to desktop. Several other attempts in different plane combinations lead to the same result. I try to start a career in the Rhineland, get all the way to the start mission button after proceeding several days for it to crash when it is my turn to go to mission briefing. Several steam verificaitons, computer restarts and a reinstall later and I am still having an issue where I can not fly :(

Il-2.exe.7116.zip

[URU]Amraam

[URU]Amraam

Posted
Posted (edited)

The game is crashing while loading the log-in screen (can log in after second try) ,  and also crashing after pressing the start button in all game modes.

 

SOLVED: Aparently EVGA Precision XOC software was causing the crashes, uninstalling it and updating to the new Precision X1 solved the problem.  

Il-2.exe.16340.zip

Edited by [URU]Amraam
  • Thanks 1
  • 1 month later...
LLv34_Flanker

LLv34_Flanker

Posted
Posted

S!

 

Quick mission, Moscow map autumn. Time 12:00, no clouds/wind/turbulence, no targets. Was landing on an airfield when game froze and crashed.

 

 

Il-2.exe.9152.zip

  • Thanks 1
  • 1CGS
-DED-Rapidus

-DED-Rapidus

Posted
  • 1CGS
Posted

@LLv34_Flanker, I will ask a clarifying question: do you have any game modifications installed?

LLv34_Flanker

LLv34_Flanker

Posted
Posted

S! 

 

@-DED-Rapidus I run unmodded game. Not using JSGME or anything. Ages ago tested 3d migoto by Lefuneste, but removed it. 

  • Thanks 1
Yardstick

Yardstick

Posted
Posted

I've never had a crash before v4.005 apart from the occasional career mission at the loading screen (usually a corrupted career file, sorted out with a DB editor).  Since 4.005 I have had 2 random crashes towards the end of longish career missions (Moscow).  1st one approaching the airfield to land, 2nd one firing at and hitting hard a Mig-3.  In both cases the game froze solid and necessitated a log-off/back-on to reset - annoying as both missions were c. 45 min duration and needed to be replayed.  

LLv34_Flanker

LLv34_Flanker

Posted
Posted

S!

 

Quick Mission, Moscow autumn, 12:00, no targets, clouds, wind/turbulence. Plane P39L-1, 350L fuel. Game just stopped and dropped to desktop.

 

 

_gen.zip Il-2.exe.10228.zip

  • 3 weeks later...
[DNKN]GoNuts4Donuts17

[DNKN]GoNuts4Donuts17

Posted
Posted

Getting crash after crash after new update every time I select an aircraft or tank. When I get the loading screen to the aircraft set up screen the game crashes to desktop 100% of the time and is now unplayable.

 

  • 1CGS
-DED-Rapidus

-DED-Rapidus

Posted
  • 1CGS
Posted
On 5/2/2020 at 7:17 PM, LLv34_Flanker said:

S!

 

Quick Mission, Moscow autumn, 12:00, no targets, clouds, wind/turbulence. Plane P39L-1, 350L fuel. Game just stopped and dropped to desktop.

 

 

_gen.zip 175.09 kB · 1 download Il-2.exe.10228.zip 2.74 MB · 1 download

Describe in more detail what happens after CTD? at what stage or actions in the mission? on the load mission or during the flight. Please write in more detail.

13 hours ago, OzzieOsgood said:

Getting crash after crash after new update every time I select an aircraft or tank. When I get the loading screen to the aircraft set up screen the game crashes to desktop 100% of the time and is now unplayable.

 

Quote

 

Please post only the data requested and avoid off-topic discussion.
 
1. To enable Windows Error Reporting, run (double-click) this log file:
\data\EnableErrorReporting.reg
2. In a case of the game crash open the folder where crash dumps are stored, you can do this by running this batch file:
\data\ViewCrashDumps.cmd
3. Sort the dump files by date to find a newest one
4. Zip the newest dump file "Il-2.exe.****.dmp" (**** is a random number)
5. Post about the crash in this thread, attach the archive you just made and provide some details:

 

Please help us find out what your problem is.
LLv34_Flanker

LLv34_Flanker

Posted
Posted

S!

 

@-DED-Rapidus I weas flying around the map testing speeds etc. All the sudden game just stutters slightly, stops and drops to desktop without any error messages by the game or windows. It creates the logs though. Game starts normally again.

  • 1CGS
-DED-Rapidus

-DED-Rapidus

Posted
  • 1CGS
Posted

@LLv34_Flanker, do you remember the map, the plane, and the weather conditions?

MarcoPegase44

MarcoPegase44

Posted
Posted
On 5/21/2020 at 5:01 AM, -DED-Rapidus said:

Describe in more detail what happens after CTD? at what stage or actions in the mission? on the load mission or during the flight. Please write in more detail.

Please help us find out what your problem is.

Hello,

 

Same Bug

 

Crash to deskop in middle mission

 

ModCareer 

Map Rheinland

Spitfire VS Fw190A8 in Free hunt Mission

 

http://www.mediafire.com/file/p03h9pl33pmxvnp/CrashDumps.zip/file

 

http://www.mediafire.com/file/0kamhj9xknxc8ox/Missions.zip/file

data.zip

  • Thanks 1
kapowa

kapowa

Posted
Posted

Il-2.exe.15792.zip

 

crash inflight 

it's not the first time

it was in the new scripted campaign with the p38

i was returning to base after ground attack in mission 2

 

  • Thanks 1
  • Upvote 1
Imperator_TFD

Imperator_TFD

Posted
Posted

I've started having frequent CTD's during game play.  Usually occurring on the Rheinland map.

In this post I've attached my most recent dmp file however you can find a zip containing the last 2 days worth of dmp files here (google drive)

Some of these crashes can occur within 10 minutes of loading into the map.

 

  • When you encountered the crash: flying on Rheinland
  • In what game mode (MP/QMB/campaign/scenario): Multiplayer PvP
  • In what mission: any
  • What did you do before the crash: flew my plane
  • What happened in the mission before the crash: nothing of note, usually just flying along
  • Additional info you think is relevant to the crash: crash only seems to occur on Rheinland, both Summer/Winter versions

I have tried lowering video settings as well as rolled back my GPU drivers and had no luck.  I've also verified game files via Steam and my game is un-modded.

Il-2.exe.20944.dmp.zip

ItAg_Dax

ItAg_Dax

Posted
Posted

As I start the game it starts to load and I find myself on the desktop
The game does not start
I don't get to the login screen

MarcoPegase44

MarcoPegase44

Posted
Posted
4 hours ago, -DED-Rapidus said:

@MarcoPegase44, @LLv34_Flanker, @kapowa, @Imperator_TFD, @Dax: If you had modifications (ReShade, Migoto3D, SweetFX), try a clean installation.

Hello,

Thank you, I am not using any of the mods you mentioned but I made some changes in SCG for the career mod (the pb may be from there) and I am also using FUMS Management tools

kapowa

kapowa

Posted
Posted

i have only skins that i have downloaded here

ItAg_Dax

ItAg_Dax

Posted
Posted

Thank you guys.
I haven't used reschade for a long time, however, in a folder there was a file that I deleted and now everything works correctly.

Imperator_TFD

Imperator_TFD

Posted
Posted

I uninstalled Re-shade and still have the same issue.  Again this only occurs on Rheinland.  Played for 3 hours on Moscow with no issues.

Il-2.exe.7452.dmp.zip

  • Like 1
Trimble

Trimble

Posted
Posted

Hi I have no glitches with these settings on my rx580 the game still looks ok to play but not as detailed.

il2-settings.jpg

kapowa

kapowa

Posted
Posted

i have verified  cache, the game downloaded one file and now i don't have any problem for the moment, i hope it will be fine !

  • Like 1
J5_Adam

J5_Adam

Posted
Posted (edited)

CTD's since 4.006. Multiplayer with more than 8 players it seems.

 

This is on Flugpark WW1 FC. I don't have Re-Shade  and not sure what to do about the cashe. What does that mean and how do I do it?

Edited by Adam
LLv34_Flanker

LLv34_Flanker

Posted
Posted

S! 

 

@-DED-Rapidus I use no mods or reshades etc. 

Imperator_TFD

Imperator_TFD

Posted
Posted

Another CTD with no error message.  This time while flying on Winter Moscow.

See dmp file.

No mods.

Il-2.exe.8852.dmp.zip

Wuzzel01

Wuzzel01

Posted
Posted

crashes since update 4.006

even in 4.006c and 4.006d

 

No Mods

CTD is in every battle single/multi, after a few minutes.

 

 

 

 

Graphics IL-2.PNG

Error-log.PNG

Rig.PNG

Voidhunger

Voidhunger

Posted
Posted (edited)

I had two crashes recently:

 

In what game mode:  Tank QMB

What happened in the mission before the crash: In the last mission (version of the game 4.006d) I was hit in Panther by enemy tank (t34 or KV) and was probably destroyed.

                                                                                      I was in commander position and when the AI gunner tried to move the turret to enemy tank I tried to get into gunner station by

                                                                                      pressing Ctrl+C. At this point I was hit, I saw some flash and the game crashed.

                                                                                      (there were 2xPanther tanks(one custom skin), 4xPzIV tanks(custom skin) vs 8xT34(stock skin) and 4x KV (stock skin)

                                                                                      In the previous mission (version of the game 4.006c) I was in t34 or KV and I was hit by enemy tank and probably destroyed

Additional info you think is relevant to the crash: I have some mods installed (detcords Achtung panzer mod, Oysterkays 4k cockpit textures)

Uploading crash files (both) and track of the last mission(which is impossible to replay)

 

http://www.mediafire.com/file/fdhejwrjbbrjh20/CrashDumps.7z/file

 

http://www.mediafire.com/file/00j3ojp2n3ln7ty/tankskirmish.2020-05-29_00-16-54_00.trk/file

Edited by Voidhunger
Imperator_TFD

Imperator_TFD

Posted
Posted

Another unexplained CTD.

This occurred after I completely uninstalled the game and re-installed.

 

Il-2.exe.12072.dmp.zip

Pinball

Pinball

Posted
Posted

 

 

Looks like I'm having trouble playing tank commander campaigns. When I play Last chance 02. counter attack, I get this message.

1454072161_2020-05-29(6).png.6c714d872c32fac611b767fcee4c9152.png

 

This happens when I need to prepare for the attack of the pak38 cannons, during the attack itself, or when the tiger tanks attack. The screen freezes, but there is still background noise for a few seconds before the game itself shuts down. I did not have this issue in version 4.006b, but since 4.006c came, and i updated to the newest geforce driver version 446.16 this error message has appeared when the action is at its greatest.

And after 4.006e it seems even more sensetive.

I have no Mods installed.

 

Intel(R)Core(TM) i7-6700K CPU 4.00GHz

EVGA geforce GTX 1080

 

 

 

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