How do I know what's causing the game to CTD?

[BP_Lizard]

Been having frequent crash to desktop even before the latest update. Need a little help in diagnosing the problem, please. Thanks.

MOBO: ASUS x99-A

OS: Win 10 Home 64 bit

Intel i7-5820K @ 3.30GHz (oc to 4.40GHz)

16Gig ram
RTX 2070 Super (latest NVidia driver)

 

Last time that it crashed, the application log showed this error:

Faulting application name: Il-2.exe, version: 1.0.0.1, time stamp: 0x5f623839
Faulting module name: VCRUNTIME140.dll, version: 14.24.28127.4, time stamp: 0x5d8e68d2
Exception code: 0xc0000005
Fault offset: 0x00000000000012de
Faulting process id: 0x2e34
Faulting application start time: 0x01d68e2f6ea7d0e9
Faulting application path: G:\Games\Steam\steamapps\common\IL-2 Sturmovik Battle of Stalingrad\bin\game\Il-2.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: f32701ec-46d0-410c-b1d5-9263a8417786
Faulting package full name: 
Faulting package-relative application ID: 

 

 

 

Edited September 21, 2020 by BP_Lizard

[Thad]

Firstly, verify that your system is clean of Virus or Malware.

 

Ensure unneeded programs are NOT running in the background.

 

Your hard drive(s) may be going bad.

 

A RAM module may be going bad.

 

Good luck on discovering the problem(s). 

Finally, is your system overheating?

[DD_FT-]

Quote

Intel i7-5820K @ 3.30GHz (oc to 4.40GHz)

First thing I would do is stop the overclock. See what happens at stock speed ...

[BP_Lizard]

Thanks for the tips, guys. i’ll into those.

 

@Thad : Wouldn’t hardware failure cause problem regardless of what you’re running? It’s only IL-2 that crashes.

[Thad]

Yes. 

[RedKestrel]

1 hour ago, BP_Lizard said:

Thanks for the tips, guys. i’ll into those.

 

@Thad : Wouldn’t hardware failure cause problem regardless of what you’re running? It’s only IL-2 that crashes.

Could be a lot of things. The VCRuntime140.dll file could be corrupted, which could be caused by viruses, hard drive issues, etc. Could be an issue with your Windows install as well.

I have run into .dll errors like this on work applications and it has been a failing hard drive a couple times, so you may want to run a disk check. Basically a portion of the hard drive where the dll file is stored is corrupted and it can't function normally. Other programs may work fine because they don't use that particular .dll. I had a laptop where only a couple programs were failing to launch, and it was just that the hard drive had been slowly failing for months and the user hadn't noticed because most of the stuff they used worked OK. 

Check the Windows Event Viewer to see if it says something about a hard drive having bad blocks, or shows other errors of this type when launching other programs. 

 

[BP_Lizard]

@RedKestrel : Thanks. I'll look into those.
I forgot to mention that my games and Windows are on separate SSD drives.

[RedKestrel]

21 minutes ago, BP_Lizard said:

@RedKestrel : Thanks. I'll look into those.
I forgot to mention that my games and Windows are on separate SSD drives.

I just noticed you use Steam, have you verified the game files using the Steam app?

[BP_Lizard]

47 minutes ago, RedKestrel said:

I just noticed you use Steam, have you verified the game files using the Steam app?

 

Yeah. That's the first thing that I did when it started. Did it again after the last update.