Finding the cause of a random crash issue (Special Thread #1)

[-DED-Rapidus]

@TWC_Target, please try to completely reinstall the IL2 game in steam.  I apologize in advance for the inconvenience.

[SIA_Target]

Did the above and still had CTD in Career mode.

Il-2.exe.3744.7zip

[-DED-Rapidus]

@TWC_Target, is this happening in the new version?

[SIA_Target]

Sorry, not sure what you mean by new version. If you mean after the complete re-install, yes.

  I just did a validation of files and as before, (before the reinstall), it had one file failing to verify.

Edited August 11, 2021 by TWC_Target

[-DED-Rapidus]

Today we updated the game version(4.603).

[SIA_Target]

It must've updated because I posted the failure immediately upon it's occurrence. 39 minutes ago.

Build ID is 7173021 dated today.

Yes it updated to new version.

Edited August 11, 2021 by TWC_Target

[-DED-Rapidus]

@TWC_Target, if the problems repeat, please save the _gen.mission (located in the il2\data\missions folder) and describe in more detail the procedure before the game crashes. this is important!

[SIA_Target]

OK, but as for the procedure, it just hangs a little (frame freezes) and immediately crashes to the Steam library page.

I just reacquired that lost file after I unlocked the startup.cfg file, (protecting graphics settings), I'll see what happens and report back.

 

[SIA_Target]

Crash of a different sort. Heard the window's error chimes, game froze, took off my headset to see 2 D3D_ERRORS, 1 was DX Renderer 11 and the other was DX Buffer Man. I noticed that with the headset on if I moved my head I could see the Steam VR mountains. The game required task manager to exit. Before I started the campaign mode I check the ingame graphic settings and saw that VR HMD was disabled, so I enabled it and saved, after restarting game post crash, I noticed VR HMD disabled once again.

_gen.7zip

[MajorMagee]

Tank Crew since the 4.603 update will not run the Single Player Quick Missions (I'm not using the steam version)

 

I initially have the start button showing, and once I click on it the game starts loading as normal, but after a while it kicks back to the mission selection screen, and the all the buttons along the bottom are missing. The programs is generally unresponsive (a few minor things still work) until I Ctrs+Alt+Del to end it. 

 

I've tied a lot of different things to get around this, but the result is always the same.

[-DED-Rapidus]

@MajorMagee, analogously:

please save the _gen.mission (located in the il2\data\missions folder) 

[MajorMagee]

_gen.mission.zip

 

I tried a variety of different ones different ways, but this was the last attempt.

[MajorMagee]

Just tried deleting the Updates folder contents. After doing a thorough file analysis it reloaded the update, but it still jumps back to the quick mission selection screen just before the scenario finishes loading, and locks the game up.

[SIA_Target]

Latest CTD, just got off the R/W and an immediate crash. I think I found the cause for the more recent of my woes, apparently last time I re installed and was asked to link accounts I linked to nothing, not knowing that when I uninstalled the game from Steam the edition I bought from the IL2 store was deleted as well. So this crash didn't show the 3D3 errors because (I'm guessing) I reloaded the edition I bought from the store before this last CTD, the one that was to have been linked to.

 Anyway, this crash seemed to move in slow motion, showing a message in the VR headset that I was to please wait for Steam for some reason, while showing a ghost image of the last game frame. Then the agony was over and the game gave up the ghost.

 So no 3D3 errors this time, but still no game either.

 

Il-2.exe.11024.7zip

Edited August 13, 2021 by TWC_Target

[Broken]

Edit: Delete, I found other post who exactly finds this problem. Its about the joystick Saitek Cyborg evo Force

I started my game, it loaded for a bit longer.

I get to the menu, it finds my new joystick and asks if I want to keep my Keymapping from the previous devices.

I cancel and tab out. Then it just closed/crashed. 

When I unplug my joystick before starting the game it works, but the joystick doesnt get recognized by the game if it isn't plugged in before starting.

Il-2.exe.3532.rar

Edited August 14, 2021 by Broken
Found topic about exactly that crash

[SIA_Target]

Still crashing.

Il-2.exe.3580.7zip

[SIA_Target]

OK update, reformatted my hard drive, meaning erased everything and reloaded Win. 10. Still having crashes.

Submitted for your perusal, a crash report of the second game session from the game's own crash reporter. I have a copy of the crash report of the session before this one as reported by the event viewer. If that would be of any use I'll post that as well.

 

 

Il-2.exe.9052.7zip

[-DED-Rapidus]

@TWC_Target, please make a report with the dxdiag program and I still need a screenshot from the game of your graphics settings.

[SIA_Target]

OK Rapidus, here you go.

 

DxDiag.7zip 2021_8_23__14_21_37.7zip

[-DED-Rapidus]

@TWC_Target, thank you and the last question, the order of actions before hanging in the game? are you doing something specific, or does the fall happen differently every time? it is advisable to describe the step for step, sorry for the persistence.

[SIA_Target]

 Sometimes there's an immediate crash to desktop, (for me the Steam library).

Sometimes there's a bit of a hang and I'm half in the game half in the Steam VR mountain range, as if the game is trying to revive itself but loosing conscientiousness slowly, the message please wait comes up, there's a ghostly apparition of the game's last frame superimposed over the Steam mountains and then it breaths its last and I'm back to Steam library. 

 It happens whether in single or online, it happens without regard to a schedule, it happens within hours or within minutes. Sometimes it happens not at all.

As to what I'm usually doing when it happens? I'm not being crass, but if I'm lucky I'm flying along confidently, or if not, I'm crashing to the virtual earth. It also has happened during T/O, landing, taxiing, as I'm scratching my butt. (That's a joke, usually I'm picking my nose ?).  I suppose anything can trigger it.

 As I said, I have the event log of one such incident if you want me to upload it. It is specific to the game crash, this is how it begins;

 

Log Name:      Application
Source:        Application Error
Date:          8/22/2021 1:23:32 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-VN59LUQ
Description:
Faulting application name: Il-2.exe, version: 1.0.0.1, time stamp: 0x611c2fa2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ffa880dae49
Faulting process id: 0x2878
Faulting application start time: 0x01d79773c303dbc7
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\IL-2 Sturmovik Battle of Stalingrad\bin\game\Il-2.exe

 

 

[DukeSpookem]

On 4/21/2021 at 12:14 PM, MoreTendies said:

Version 4.601

 

In what game mode (MP/QMB/campaign/scenario);  QMB

In what mission; Prokhorovka Map

What did you do before the crash;  Trying to play any QMB on that map regardless of it being tanks or planes results in a CTD

What happened in the mission before the crash;  Hitting start mission on the briefing page crashes the game.

Additional info you think is relevant to the crash.  Haven't been able to use that map for almost a year.  Even tried several clean reinstalls.  All other maps and QMB work fine.

 

 

Il-2.exe.10692.zip 1.95 MB · 2 downloads

Still doing it

[-DED-Rapidus]

@MoreTendies, please make a report with the dxdiag program.

[DukeSpookem]

On 10/24/2021 at 5:41 AM, -DED-Rapidus said:

@MoreTendies, please make a report with the dxdiag program.

Il-2.exe.17104.zip

[-DED-Rapidus]

@MoreTendies, https://en.wikipedia.org/wiki/DxDiag

[DukeSpookem]

14 hours ago, -DED-Rapidus said:

@MoreTendies, https://en.wikipedia.org/wiki/DxDiag

Sorry about that.  I apparently can't read.

DxDiag.txt

[-DED-Rapidus]

@MoreTendies, please give me screenshots of the graphical settings of the game and one question from me: Do you have msi afterburner tools?

[DukeSpookem]

37 minutes ago, -DED-Rapidus said:

@MoreTendies, please give me screenshots of the graphical settings of the game and one question from me: Do you have msi afterburner tools?

No, just EVGA Precision X1 but only for fan profiles.

[-DED-Rapidus]

10 hours ago, MoreTendies said:

No, just EVGA Precision X1 but only for fan profiles.

ok, please, can you control the temperature of the GPU?(you have extreme graphics settings, and I think it was extreme GPU settings for you)

[DukeSpookem]

56 minutes ago, -DED-Rapidus said:

ok, please, can you control the temperature of the GPU?(you have extreme graphics settings, and I think it was extreme GPU settings for you)

No issues at all with temps, even when switching to the VR profile.  Its at 40c when it crashes.

[migman]

Il-2.exe.2908.rarIl-2.exe.2908.rar

Quick mission starting on Runway...did not even start rendering 3d world. Recently re-installed

Il-2.exe.2908.rar

[-DED-Rapidus]

@migman, Something has happened to your joystick, or the joystick driver(error in the library SaiQFFB5.dll). Please see if your joystick is working properly.

[nismo07]

I get a crash as soon as I log in.  It just goes to desktop. Happens both in VR and regular monitor playing. I use Oculus Quest 2 with a link cable as my VR platform.  The crash report is posted below.

 

Source
Il-2 Sturmovik

Summary
Stopped working

Date
‎12/‎2/‎2021 4:28 PM

Status
Report sent

Description
Faulting Application Path:    D:\IL-2 Sturmovik Great Battles\bin\game\Il-2.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Il-2.exe
Application Version:    1.0.0.1
Application Timestamp:    617ab2b1
Fault Module Name:    EZFRD64.dll
Fault Module Version:    1.0.0.1
Fault Module Timestamp:    5ff6fff3
Exception Code:    c0000005
Exception Offset:    0000000000002860
OS Version:    10.0.19043.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    b2ae
Additional Information 2:    b2ae56e42f1ffbc33148863cfbea9ac4
Additional Information 3:    9a1a
Additional Information 4:    9a1a4cea88e842d86911196cac433899

Extra information about the problem
Bucket ID:    5b9bb597e5f2abee9d2b1b3c200a06bd (2101803596147984061)
 

DxDiag.txt

Edited December 2, 2021 by nismo07

[-DED-Rapidus]

@nismo07, read the first post please.

[nismo07]

Il-2.exe.18604.zip

[nismo07]

i figured it out. somehow the wrong drivers got installed for my flightstick. (pxn f-16) and when i uninstalled them. no more crashes from IL-2. It was weird though because it worked correctly for every other sim game. war thunder and dcs etc etc

[Levelord]

Il-2.exe.5176.dmp.zip

[Levelord]

Il-2.exe.2324.dmp.zip

[FlyingH]

IWhen I click IL2.exe, the launcher play button or restart .exe the game seems to start for one or two seconds then closes. I have opened the activity manager and I can see the game icon for 1 -2 sec then it closes. The dumpfile doesn´t tell me anything but I hope you can decode it.

Il-2.exe.18920.dmp.7zip

 

 

[-DED-Rapidus]

On 1/6/2022 at 8:32 PM, FlyingH said:

IWhen I click IL2.exe, the launcher play button or restart .exe the game seems to start for one or two seconds then closes. I have opened the activity manager and I can see the game icon for 1 -2 sec then it closes. The dumpfile doesn´t tell me anything but I hope you can decode it.

There will be a hotfix fixing this problem in the near future, thank you.