Game not using Track IR

[tailwheel]

Hi All:
Seems my game has stopped responding to Track IR. The IR itself is working, as I can watch the head move around in the Track IR app. But the game itself is not using it. Is there a setting to enable/disable/pause Track IR input?

[Bent]

Look here. It might help you: https://delanclip.com/games/il-2-sturmovik-head-tracking/

[Hanu]

Well after normal F9 hotkey checks I'd make sure that TrackIR is recognizing Il-2 as an active title when the game is launched



If not, I'd probably reinstall the drivers.

[KpaxBos]

Hello,

Which version of software ?

5.5 versions have some issues. One possible solution is to go in control panel, uninstall a program, select track-ir then do an uninstall and chose repair option.

In the bottom right of tir5 screen, you have a "pause" option if you want to suspend Tir5 input.

 

Have fun

[tailwheel]

On 10/28/2024 at 2:17 PM, Hanu said:

Well after normal F9 hotkey checks I'd make sure that TrackIR is recognizing Il-2 as an active title when the game is launched



If not, I'd probably reinstall the drivers.

I checked on that and the title was 'none' so it wasnt seeing the game

 

On 10/29/2024 at 6:16 AM, KpaxBos said:

Hello,

Which version of software ?

5.5 versions have some issues. One possible solution is to go in control panel, uninstall a program, select track-ir then do an uninstall and chose repair option.

In the bottom right of tir5 screen, you have a "pause" option if you want to suspend Tir5 input.

 

Have fun

I am using 5.5.3. I did repair on it 3 times. I set the IL2 shortcut to run as admin and it worked again

 

[1714ERIXX11]

I have a related issue:

in the cockpit TrackIR works fine.

But with external views, not.

 

Is this a realism setting or can I fix this?

Thanks!

[KpaxBos]

Hello,

TrackIr does not work in external views (it is not intended to in IL2).

Have fun

[Pict]

Hello, I haven't been flying or foruming for quite some time 😀

 

I bought the latest La5 campaign and when I fired everything up, my TrackIR wouldn't recognize the hat clip at all.

 

Then after fooling around like a demented idiot, suddenly it worked. All good, I made the 1st mission.

 

Next time I tried it, no joy at all.

 

I've read a fair bit on this and tried the magic cure, of repairing the install. But so far everything I've tried does not work.

 

I'm getting really fed up with this thing now as it's just and ornament on top of my screen when it's an essential item and kills the immersion without it.

 

So, any ideas? Bearing in mind that I have tried removing and reinstalling the TrackIR software & driver and done the reset many times even while throwing salt over my shoulder and reciting Tam O'Shanter 😆

 

I don't know why I find it funny as I feel like setting fire to the thing.

 

+

 

Importantly, is there an alternative software that will work with the Tack IR hardware?

Edited February 17 by Pict

[czech693]

See if this works.  Go into the startup.cg and locate:

 

[KEY = input]
      exclusive = 1
      input_map = "input.map"
      mouse_plane_control = 0
      old_trackir = 0
      turrets_angle_limit = 0.00000
      turrets_dc = 1

 

Try changing the old_trackir= 0 to old_trackir= 1

[Pict]

Thanks for the input.

 

I gave that a try, but didn't expect any change as this is a problem outside of IL2, where the camera is on with 4 red lites, but nor recognizing the track clip at all, long before I get to starting IL2.

 

So, back to the start 😀

Edited February 17 by Pict

[69th_Panp]

Open up your track IR and look and see which of these is highlighted 

If you have the reflectors that are on a clip (trackclip) that mounts to a hat it should be highlighted. (4 reds lights should be used with this clip as this beams infrared light to the reflectors ) 

If you have the IR track clip pro, the lower one should be highlighted (This one beams infrared to the camera ) 

Edited February 17 by 69th_Panp

[Pict]

Hi, yes that's all good and checked out, thanks.

[Pict]

I still haven't had any success in getting my Track IR 5 to work again since "updating" it's software...what a mistake that turned out to be.

 

It was running perfectly. Now it just will not communicate between the Track IR 5 camera and the track hat clip at all. Apart from one time when it worked for one session on IL-2 BOX after double clicking on the Track IR software .exe, which wouldn't even start.

 

The software runs and the driver are in and I can pause the camera and light up the two red lights from the software or keyboard. It had IL-2 BOX as a game update.

 

I've tried removing and unloading various different versions of their software.

Rolled back my video drivers, updated my video drivers and on and on and on, till I'm totally fed up with the whole saga and spend more time trying to get a bit of hardware I bought and used for more than 10 years to work again after they broke it.

 

One interesting thing I did notice was the size increase in their software is incredible. Talk about bloatware, this software has increased in size almost 6 fold. for no apparent difference. Other than the camera no longer functions.

 

If all my software increased in size by 6 times without as much as a single indication, I would never get it all on my PC. Even IL-2 BOX would take most of my space if it suddenly became 6 x it's size. I find that size increase very suspicious.

 

 

I'm at a total loss now and IL-2 is just zero pleasure without this hardware for me. So I'm not sure where to go from here. I don't want to waste another moment with this garbage-ware.

 

Any suggestions about alternatives. I'm even considering VR now.

Edited February 27 by Pict

[KpaxBos]

Hello,

Try uninstall Track Ir and install version 5.4.2 for Tir5. That is  what I did after a lot of problem with versions 5.5..
Hope it helps.

 

[Pict]

4 hours ago, KpaxBos said:

Hello,

Try uninstall Track Ir and install version 5.4.2 for Tir5. That is  what I did after a lot of problem with versions 5.5..
Hope it helps.

 

Thanks, but I've tried all of these options and no success. In fact that was one of the 1st solutions I tried and repeatedly.

 

So it's pretty much over for me as I don't have time to waste on it any more. It's had it few weeks of fame at my expense already and then some 😀

 

I'm focusing on an alternative solution now.

[69th_Panp]

you should try reloading the usb drivers 

disconnect the TIR / go to the Naturalpoint folder and open it / open USB Driver X 64 folder /open Npusbio _x64 and see if you have these files in the folder

If not then run the TIR usb installer and then reboot and plug in the TIR again. open software and see what you have.

[Pict]

5 hours ago, 69th_Panp said:

you should try reloading the usb drivers 

disconnect the TIR / go to the Naturalpoint folder and open it / open USB Driver X 64 folder /open Npusbio _x64 and see if you have these files in the folder

If not then run the TIR usb installer and then reboot and plug in the TIR again. open software and see what you have.

Thanks again. Yes all of that has been gone through...

 

Anyhow, the big news for me tonight was that I tried one last time to get it to work. so I fired up Track IR and IL-2  and everything was functional but the track clip was still not recognized, indicated by the left side green LED.

 

So I alt tabbed out and tried your solution in your post  above, and switched between track clip and track clip PRO and bingo, it started working.

 

It makes no sense.

 

I've been testing it now a few times and each time I have to switch between the two track clip settings for it to work.

 

So, thanks again and thanks for the original suggestion here...

 

 

[Pict]

8 hours ago, Pict said:

It makes no sense.

 

I've been testing it now a few times and each time I have to switch between the two track clip settings for it to work.

It was all over the place and difficult to tune or stabilize, so I gave up and thought I would try in the morning.

 

Now it's doesn't work again, no matter what I try.

 

This is just so frustrating... pure garbageware from Natural point.

 

Edited February 28 by Pict

[JG300_Marsmann]

hello , 

did you try to connect the track clip pro and the camera on another  USB port on your computer? 

[Pict]

10 hours ago, JG300_Marsmann said:

hello , 

did you try to connect the track clip pro and the camera on another  USB port on your computer? 

Hi. Yes I did that for the camera.

 

The track clip pro fell apart years ago, so I'm using a track clip.

 

Thanks.

[Pict]

So since I've been missing flying IL-2, I decided to try my Track I R again today. I cold hardly beleive it when it worked...not flyable, all over the place and impossible to tune...but the camera recognised the track clip for the firs time in a long time.

 

After messing aroung for a while trying to tune int I gave up and shut it down. Then I started it again just in case....Bingo it worked and was tunable.

 

I spent the afternoon flying IL-2 and trying out stuff I'd bought over the last year that I hadn't even looked at.

 and to some extent frgotten about. Great fun.

 

I was reluctant to shut Track IR down, but did eventually. A restart proved my fears...back to square one...track clip is not recognised by the Track IR camera.

 

Nothing I do helps.

 

This is very, very annoying.

 

I didn't buy FC vol 4 because of this.

Edited March 15 by Pict

[69th_Panp]

question ?

are you using the right software for the right  tir5 ?

TIR with serial number  268500 require version 5.4.0 or newer to work correctly

the serial number can be found on the paper tag by the usb plug

 

are you sure you have a TIR 5 ? or if its a tir 4 it will only work with software 5.4.2 and below

Edited March 16 by 69th_Panp

[SCG_Tzigy]

On 2/28/2025 at 12:32 AM, Pict said:

It was all over the place and difficult to tune or stabilize, so I gave up and thought I would try in the morning.

 

Now it's doesn't work again, no matter what I try.

 

This is just so frustrating... pure garbageware from Natural point.

 

Definitely NOT garbageware.

Either hardware/cable failure or software issues, see above. Have had >5 PCs with TIR, many versions. One camera went down after couple years o/w flawless...

 

Hope u get it sort it out.  Can't imagine flying w/o it. I keep a spare one around just in case...

 

[Pict]

3 hours ago, 69th_Panp said:

are you using the right software for the right  tir5 ?

Yes, I've been though all of that seververal times. Thanks.

 

43 minutes ago, SCG_Tzigy said:

Definitely NOT garbageware.

Really...?

 

Ok, give me a better definition for software that increases in size almost 6 times for zero benift to the customer, and in a multitude of cases causes mayhem (just look at the number of complaints they have all over the net)

 

The hardware works, I've checked it and tested it and I can turn the camera on and of from inside the software.

 

It even occasionaly but very very rarely works flawlessly in IL-2, but that's nowhere near good enough for me.

 

All of the problems stemmed from updating the software, just same as all of the 1000's of users all over the internet have had.

 

I will neve buy another product from them and feel suing them.

 

If IL-2 increased in size 6 fold without mentioning it and without adding any new content, but actually became unuseable to 1000's of customers, what would you call that?

 

 

Edited March 16 by Pict

[cardboard_killer]

5 hours ago, Pict said:

If IL-2 increased in size 6 fold without mentioning it and without adding any new content, but actually became unuseable to 1000's of customers, what would you call that?

 

Tuesday.

[Pict]

On 3/16/2025 at 7:41 AM, BladeMeister said:

(removed by moderator) 

Are you for real?

 

====================

 

So, I remebered that I have a Track IR Pro in a box somewhere. It did 6 deg of freedom, so I thought I'd dig it out and test it.

 

1st I reasoned that I would look online for drivers for it...but they cannot be found and it won't work with the new ones.

 

Nor does Track IR 4 or ealy 5's like mine...

 

It's starting to sound like built in obselecenc to sell more hardware. It's not ver hard either, as I recall being utterly unimpressed with the track clip pro that fell apart on me right away. The Track IR 5 wasn't a patch on the 3 for build quality either and the only reason I want for it was it was higher definition, so supposed to be smoother.

 

Also, it's interesting to see the number of complaints the Track IR 3 Pro users had about the drivers not working and the camer not being reckognised...what a surprise...not.

[69th_Panp]

On 2/17/2025 at 3:51 PM, 69th_Panp said:

Open up your track IR and look and see which of these is highlighted 

If you have the reflectors that are on a clip (trackclip) that mounts to a hat it should be highlighted. (4 reds lights should be used with this clip as this beams infrared light to the reflectors ) 

If you have the IR track clip pro, the lower one should be highlighted (This one beams infrared to the camera ) 

Well as you can see from my post, I have had a TIR 5 for many years as you can tell from my serial number and have used the track clip (the original one) for same amount of time. So i would not call it garbage ware in any sort of way,  but saying that!, it does require a bit of learning to find or create a profile that works as you would like it too. so if you expect it to work perfectly for you without any input on your part, well that's not going to happen. all profiles that are supplied by TIR are base profiles to use to create a profile that works for you. Properly setting up the TIR and it's usb drivers is the key to having it function correctly! then tweaking a profile is the next step.

Thats just proper computer science. 

Again I have never had a problem with mine through multiple computers and it's still working exactly as I would expect it too.

 

Good luck 

I'm pretty sure it will be something simple that you are missing.

[Pict]

15 hours ago, BladeMeister said:

(removed by moderator) 

 

If this is some kind of silly game, I'm gonna ask you to quit now while you are ahead.

 

I personally don't like or use these divisory definitions and don't find this funny.

 

I was looking for some help, but I don't want any from you.

 

BTW...your way off the mark anyhow, but I'm not giving you any private information about my age, as I have no need too.

 

14 hours ago, 69th_Panp said:

I'm pretty sure it will be something simple that you are missing.

 

Yeah, it's called a Track IR and it's assosiated garbageware.

 

Because I have diconnected and deleted / removed it.

 

 

=========================

 

I have reverted to using the mouse with my left hand like I did before I bought my 1st Track IR 3 over 20 years ago.

 

I will contiue to use this technique until I find a replacement for the garbge Track IR 5 and it garbageware.

 

14 hours ago, 69th_Panp said:

it does require a bit of learning to find or create a profile that works as you would like it too. so if you expect it to work perfectly for you without any input on your part, well that's not going to happen. all profiles that are supplied by TIR are base profiles to use to create a profile that works for you. Properly setting up the TIR and it's usb drivers is the key to having it function correctly! then tweaking a profile is the next step.

Thats just proper computer science. 

 

That's fairly condesending of you thanks. 

[LukeFF]

Back on-topic, please. 

 

And @Pict, I know I am probably stating the obvious, but if you've not already done so you should reach out to Naturalpoint, as it sounds like your unit has had some sort of mechanical defect. Yours is definitely not the experience of the vast majority of TrackIR users out there, in all the years I've been using one and with all the flight sim socials I follow. I'll just chime in here and say I've been using the same V5 camera now for probably over a decade. 

 

Hope you find a solution for it, because IMO it's the best head tracking solution out there.