New to the Reverb G2 - configuration advice?

[ITAF_Airone1989]

37 minutes ago, LukeFF said:

 

@shirazjohnno overclocked GPU, so it's gotta be something with the headset. 

 

I didn't follow the whole discussion, but as soon as I read you had problem with HP I jumped in.

They became my arci-enemy.

My headset had a problem ("cable is not linked", it said), I wrote to the costumer care and they did nothing for more than 3 months.

Then I wrote to the HP Facebook page, both Italian and English one, and in 3 days they sent to me a new headset that works.

Don't know if can be useful for you too, but I can absolutely understand your emotions

Edited December 9, 2021 by ITAF_Airone1989

[LukeFF]

12 minutes ago, ITAF_Airone1989 said:

I didn't follow the whole discussion, but as soon as I read you had problem with HP I jumped in.

They became my arci-enemy.

My headset had a problem ("cable is not linked", it said), I wrote to the costumer care and they did nothing for more than 3 months.

Then I wrote to the HP Facebook page, both Italian and English one, and in 3 days they sent to me a new headset that works.

Don't know if can be useful for you too, but I can absolutely understand your emotions

 

Yeah, it's gotta be something with the headset - these 7-7 error messages (which have to do with the cable), random disconnects which result in SteamVR and WMR saying the headset isn't connected, etc. Not to mention all the times the thing's crashed when I've just been sitting still and not moving my head around at all.

 

I've decided I'm just going to send it back for a refund and wait on the Aero. I definitely love flying in VR - it's a whole lot of fun - but when I can't rely on the thing to work properly, it's time to make a change.

Edited December 9, 2021 by LukeFF

[SCG_motoadve]

1 hour ago, LukeFF said:

 

Yeah, it's gotta be something with the headset - these 7-7 error messages (which have to do with the cable), random disconnects which result in SteamVR and WMR saying the headset isn't connected, etc. Not to mention all the times the thing's crashed when I've just been sitting still and not moving my head around at all.

 

I've decided I'm just going to send it back for a refund and wait on the Aero. I definitely love flying in VR - it's a whole lot of fun - but when I can't rely on the thing to work properly, it's time to make a change.

Good move, My HP Reverb 2 lasted 2 days, failed and I sent it back for a refund, and bought the Vive Pro2 which I like better.

 

[dburne]

2 hours ago, LukeFF said:

 

Yeah, it's gotta be something with the headset - these 7-7 error messages (which have to do with the cable), random disconnects which result in SteamVR and WMR saying the headset isn't connected, etc. Not to mention all the times the thing's crashed when I've just been sitting still and not moving my head around at all.

 

I've decided I'm just going to send it back for a refund and wait on the Aero. I definitely love flying in VR - it's a whole lot of fun - but when I can't rely on the thing to work properly, it's time to make a change.

 

Sorry to hear of all your troubles with your new G2. When it works good it is truly awesome.

Hopefully the Aero will be the answer several of us are looking forward to. I sure do hope Varjo is testing their software on Windows 11 as well.

[Patricks]

5 hours ago, LukeFF said:

 

Yeah, it's gotta be something with the headset - these 7-7 error messages (which have to do with the cable), random disconnects which result in SteamVR and WMR saying the headset isn't connected, etc. Not to mention all the times the thing's crashed when I've just been sitting still and not moving my head around at all.

 

I've decided I'm just going to send it back for a refund and wait on the Aero. I definitely love flying in VR - it's a whole lot of fun - but when I can't rely on the thing to work properly, it's time to make a change.

 

Luke, sorry to hear of all the issues and this may have already been suggested but have you got the latest power cable (has an on-off switch on the box)? I have the old cable and have no issues but that means nothing..

[LukeFF]

3 hours ago, dburne said:

Hopefully the Aero will be the answer several of us are looking forward to. I sure do hope Varjo is testing their software on Windows 11 as well.

 

Same here!

30 minutes ago, =LD=Icer said:

Luke, sorry to hear of all the issues and this may have already been suggested but have you got the latest power cable (has an on-off switch on the box)? I have the old cable and have no issues but that means nothing..

 

Yes, I have the new cable.

[LukeFF]

So, on the off chance it's something to do with my unit, I contacted HP support this morning. The only problem is, my unit's serial number is not in their system. ? The rep said it might be on my purchase page from Walmart and...nothing.

 

Anyone go through the warranty process with a unit purchased from Walmart?

[Drum]

LukeFF, I read the SteamVR beta mode has caused some to experience crashes, just saying...

[LukeFF]

1 hour ago, Drum said:

LukeFF, I read the SteamVR beta mode has caused some to experience crashes, just saying...

 

Thanks - I've been using the non-beta release, so it can't be that. 

[[CPT]Crunch]

Luke, in your device manager under the Universal serial bus controllers, all the USB Hubs, under the power management tab, allowing the computer to turn off your USB's to save power automatically, unticked for each hub?  They're on by default, can and will do that sort of crap.

[LukeFF]

53 minutes ago, [CPT]Crunch said:

Luke, in your device manager under the Universal serial bus controllers, all the USB Hubs, under the power management tab, allowing the computer to turn off your USB's to save power automatically, unticked for each hub?  They're on by default, can and will do that sort of crap.

 

Yes, they're all unchecked.