RaptorBR Posted March 30, 2018 Posted March 30, 2018 Can you help me to change my e-mail in my account?
1CGS LukeFF Posted March 30, 2018 1CGS Posted March 30, 2018 (edited) 1 hour ago, BlondKnight said: Can you help me to change my e-mail in my account? You've asked this question in at least 3 topics already. Suggest you look in one of those. Edited March 30, 2018 by LukeFF
Trotsky Posted April 20, 2018 Posted April 20, 2018 Hey! Why can not I change my email address? I have sent several messages to support and still nothing happens. Why is there a problem changing my email address? The easiest thing would be if I could do it myself. Sincerely Roger
THERION Posted April 20, 2018 Posted April 20, 2018 This might be not as easy as you think, because all your licences (purchases) are bound to your actual email address. 44 minutes ago, Trotsky said: Hey! Why can not I change my email address? I have sent several messages to support and still nothing happens. Why is there a problem changing my email address? The easiest thing would be if I could do it myself. Sincerely Roger Cheerio
Trotsky Posted April 20, 2018 Posted April 20, 2018 (edited) I understand. But the problem is that my old email address is disappearing and the company that owns the server is disappearing so my and hundreds of other people's email will disappear. already it takes at least half an hour to get in to the mail. So I have to change email address and I have send a screenshot of my licences to the support. Edited April 20, 2018 by Trotsky
THERION Posted April 20, 2018 Posted April 20, 2018 OK, I understand - stressful situation for you at the moment, but you did the correct thing to contact the support. I'm sure they will sort this out for you, although they might not be the fastest responding team...
NefariousFox Posted May 16, 2018 Posted May 16, 2018 I'm in the same boat on this one, except that the domain hasn't even existed for a year. So I'm not exactly sure how they plan on contacting me through their inadequate support system... Unless they can message me on my profile somehow... (I'm in doubts about that... I've sent several support messages which probably bounced to the non-existent email account) *No change of email is not acceptable! 2-step authentication, and email change is standard. (The notion that we all have email as permanent accounts is not one of reality) This is not a security feature it's just a lazy anti-user policy!
Akira_Khan Posted May 16, 2018 Posted May 16, 2018 On 4/20/2018 at 4:09 PM, Trotsky said: I understand. But the problem is that my old email address is disappearing and the company that owns the server is disappearing so my and hundreds of other people's email will disappear. already it takes at least half an hour to get in to the mail. So I have to change email address and I have send a screenshot of my licences to the support. Did tech. support change yours account e-mail?? I have same problem. Regards
OBT-Acro Posted June 7, 2018 Posted June 7, 2018 Hi, A friend of mine is encoutering two problems : 1st he can t connect on his account any more 2nd when he tries the password recovery button, the mail is send from the server to a very very old mail box of his whom he can't access any more... Is there any solution for him to recover his account ? Thx, Acro account OBT-Nero email address neroshot5@msn.com PS we are trying to recover the mailbox password from MSN but it is very very very difficult...
OBT-Acro Posted June 8, 2018 Posted June 8, 2018 Hi RedKestrel , as i wrote, the problem is that my friend can't log in anymore on his account so he can't contact the support... Thx for your help
-TBC-AeroAce Posted June 8, 2018 Posted June 8, 2018 (edited) Losing access to an email account can be a real bitch. I once entered my pass wrong to many times on my Hotmail account, I contacted there support to get a password, they asked me to confirm the last emails I had sent and some of my contacts, after doing it they didn't belive it was me. Long story short I lost all my accounts linked to that email, some more important than others such as finance.... as they could not verify that it was me. It is a proper pain in the nuts. At least these days you can link the verification to another account or phone number... to stop this from happening. Edited June 8, 2018 by AeroAce
OBT-Acro Posted June 8, 2018 Posted June 8, 2018 I ll try to contact msn with a.. handwritten mail, joining all the identity documents i can to prove my friend identity ! Thx
Nosedive_Ned Posted January 25, 2019 Posted January 25, 2019 Is there anyway to change my Account / Log in Email? I used to be with Virginmedia, so used the Email attached to that account. But we no longer have a Virginmedia account and the Email is defunct. I need to change to my Gmail account. I have looked in the Account settings tabs etc and cannot see how to do this? Cheers for any help.
SYN_Haashashin Posted January 25, 2019 Posted January 25, 2019 Hi, You need to contact support: https://il2sturmovik.com/support/ They will take care of it. Haash 1
Nosedive_Ned Posted January 25, 2019 Posted January 25, 2019 1 minute ago, SYN_Haashashin said: Hi, You need to contact support: https://il2sturmovik.com/support/ They will take care of it. Haash Many thanks
Uriah Posted January 25, 2019 Posted January 25, 2019 And you have to have another email account that you have not used with BoS. If for some reason you have already used the 'new' account with BoS they will not allow you to use it again.
senseispcc Posted July 2, 2019 Posted July 2, 2019 I do not see how to use the support to change my account e-mail?! Am I stupid or blind? I see only support and this bring me to nothing ? ??? 1
1CGS LukeFF Posted July 2, 2019 1CGS Posted July 2, 2019 It's not "bringing you to nothing." Follow the instructions on that page. 2
jaygee485 Posted July 2, 2019 Posted July 2, 2019 7 hours ago, senseispcc said: I do not see how to use the support to change my account e-mail?! If you've already searched FAQ for a solution, click on the big red button "I have not found a solution in the FAQ", which will open a request form.
No.23_TaxDollarsAtWork Posted June 25, 2020 Posted June 25, 2020 Hello I'd like to know who I need to contact to change the email account associated with my user login since my old email was compromised What steps do I need to take? Do I need proof of purchases from steam for example? Any help would be apreciated
TCW_Brzi_Joe Posted June 25, 2020 Posted June 25, 2020 In steam you can change it easy. On IL-2 site you have to contact support. They must be same email to connect accounts.
No.23_TaxDollarsAtWork Posted June 25, 2020 Posted June 25, 2020 (edited) I've contacted support about 2 times now some time ago, there is no way to view the status of my ticket I don't know how they'd contact me Edited June 25, 2020 by TaxDollarsAtWork
No.23_TaxDollarsAtWork Posted July 12, 2020 Posted July 12, 2020 Hello how would I go about deleting the account then? Who do I contact
1CGS -DED-Rapidus Posted July 30, 2020 1CGS Posted July 30, 2020 @TaxDollarsAtWork, you can delete your account in Your profile on the site. To change your email address, write an email or submit an application here and specify: the old email, the new email, and a screenshot of the license keys from your profile on the site.
Toots_LeGuerre Posted November 16, 2020 Posted November 16, 2020 My original IL2 account email is still active but due to gmail security issues, I cannot access it from any computer except the one that created it, which is now dead. They are terrified that Comrade Putin will read all the military secrets hidden away in my trash. I have a new build computer that I want to download my account to. The old email is still valid but if I am sent a reply to it, I cannot, because of gmail paranoia, open it and read it.. How do I change the old email addy to my current email account so I can access it on the new computer?
THERION Posted November 16, 2020 Posted November 16, 2020 1 minute ago, vonNutz said: My original IL2 account email is still active but due to gmail security issues, I cannot access it from any computer except the one that created it, which is now dead. They are terrified that Comrade Putin will read all the military secrets hidden away in my trash. I have a new build computer that I want to download my account to. The old email is still valid but if I am sent a reply to it, I cannot, because of gmail paranoia, open it and read it.. How do I change the old email addy to my current email account so I can access it on the new computer? The only way to change this, is to contact the support team - there's no other way, sorry. 1
1CGS -DED-Rapidus Posted November 17, 2020 1CGS Posted November 17, 2020 On 11/17/2020 at 5:29 AM, vonNutz said: How do I change the old email addy to my current email account so I can access it on the new computer? please take a look here: https://il2sturmovik.com/support/
Toots_LeGuerre Posted November 18, 2020 Posted November 18, 2020 Yep, thanks chaps. Not a problem it seems.
No.23_TaxDollarsAtWork Posted November 20, 2020 Posted November 20, 2020 There is an issue though I have the game on steam and it says I have no licenses How would I go about deleting this account? I'd like to keep this name
1CGS -DED-Rapidus Posted November 28, 2020 1CGS Posted November 28, 2020 @TaxDollarsAtWork, with this question it is better to use the official support service: https://il2sturmovik.com/support/
Ledg Posted February 2, 2021 Posted February 2, 2021 How would I go about that? Don't see the option in my profile. Do I have to create a new account and then merge since my email seems to be my username? Thanks
Bilbo_Baggins Posted February 2, 2021 Posted February 2, 2021 (edited) Contact support mate, they can sort it for you. Edited February 2, 2021 by Bilbo_Baggins
alexsunny123 Posted February 13, 2021 Posted February 13, 2021 (edited) Hello, The email that I registered here is now gone !I have a new email that I want to use to buy the game and use with my account from now on .I contacted support last week but haven't heard anything back. https://ometv.onl https://chatroulette.top https://omegle.wtf https://bazoocam.cam thanks alexsunny Edited February 27, 2021 by alexsunny123
BladeMeister Posted February 14, 2021 Posted February 14, 2021 Contact 1C support on the IL2 store page and they will instruct you how to have it changed. I did this long ago so it can be done. S!Blade<><
Drum Posted May 10, 2021 Posted May 10, 2021 Hello, I need to change my email. How do I go about this, please. I've already changed my Steam email just can't find how to do that here, thanks.
1CGS -DED-Rapidus Posted May 11, 2021 1CGS Posted May 11, 2021 @Drum, On 2/14/2021 at 9:55 AM, BladeMeister said: Contact 1C support on the IL2 store page and they will instruct you how to have it changed. https://il2sturmovik.com/support/ 1
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