I ask for help from Photoshop users

[E69_julian57]

I ask for help from Photoshop users

Hi, I have a problem with this program, after having to reboot the system, I open the photoshop and start loading the whole program except the part of "reading global text resources" where it stays thinking until it stops responding.
Uninstall the program and reinstall it producing the same error.
I can not think of more ideas, help.

[SCG_ErwinP]

Looks like a loop reading a file...

Did you try to delete temp files?

I mean, Adobe temp files or last created files?

Hey, look here: 

 

[E69_julian57]

Thank you very much I will try 

I can not find the AppData folder in user....?

[Hawk-2a]

@E69_julian57

go to the start menu and type %appData% as this folder is hidden by default

alternatively check this box when in the explorer:

 

Edited May 28, 2019 by =FC=SteelFalcon

[E69_julian57]

In the Roaming folder I do not see the Adobe folder..? it is all hidden.

SO W7

Edited May 28, 2019 by E69_julian57

[E69_julian57]

Thank you very much to both of you.
I do not know how I did it but I found the folders and with the video I deleted the error file.
My knowledge of computer science is concise.
I thought that skins were over, which is what I use it for.

PS: how do I make those folders look

[SCG_ErwinP]

26 minutes ago, E69_julian57 said:

Thank you very much to both of you.
I do not know how I did it but I found the folders and with the video I deleted the error file.
My knowledge of computer science is concise.
I thought that skins were over, which is what I use it for.

PS: how do I make those folders look

So, Is it working again?

Edited May 28, 2019 by SCG_ErwinP

[E69_julian57]

Everything working  

[Hawk-2a]

11 hours ago, E69_julian57 said:

PS: how do I make those folders look

 Do you mean how to show them by default?

https://help.ableton.com/hc/en-us/articles/209070509-How-to-access-hidden-folders

This should help you, it explains how to change the option on different OS versions.

[E69_julian57]

Thanks, I already did

[Raptorattacker]

1 hour ago, E69_julian57 said:

Thanks, I already did

I was GOING to send you [C>Users>'Your Name'>AppData>Roaming>Adobe>Photoshop>'Version of Pshop', 
in my case CS6>>Adobe Photoshop (version name) 
Settings>DELETE ANY 'New Doc Size.psp'file and that should do it for you...] but you've obviously got it sorted so I won't!