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"DXGI_ERROR_DEVICE_REMOVED" with GTX Titan now - please advice

LeLv30_Superbus-

By LeLv30_Superbus-
in Technical Issues and Bug Reports

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LeLv30_Superbus-

LeLv30_Superbus-

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GTX 760 / 780 / 780 Ti / 970 users: is "DXGI_ERROR_DEVICE_REMOVED" still happening with version 2.011?

 

-=PHX=-Tom-

-=PHX=-Tom-

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Yes, nothing has changed. Neither version 2.011 nor new nvidia drivers released 06/29/2017 solved this problem. Game crashes after 5-20 minutes. Always.

LeLv30_Superbus-

LeLv30_Superbus-

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Thanks Tomcat. I updated BoS and driver myself today. Sim crashed after 3 minutes of flight.

 

Unbelievable that they can keep ignoring us like this.

 

I get that they chose to utilize some function(s) of the graphics driver which they had not needed before 2.010. I get that. But they can't just point to Nvidia now and say it's Nvidia's fault.

 

What they should have done is work around the crashing problem themselves or wait for Nvidia to fix the driver (if indeed there is something to fix there) before they released 2.010. What they could do now is publicly acknowledge that they even know about a game breaking problem which prevents an unknown number of GTX 760, GTX 780, GTX 780 Ti, GTX 970, GTX Titan and GTX 1070 customers from using the product since 2.010 patch.

 

-=PHX=-Tom-

-=PHX=-Tom-

Posted
Posted

Thanks Tomcat. I updated BoS and driver myself today. Sim crashed after 3 minutes of flight.

 

Unbelievable that they can keep ignoring us like this.

 

I get that they chose to utilize some function(s) of the graphics driver which they had not needed before 2.010. I get that. But they can't just point to Nvidia now and say it's Nvidia's fault.

 

What they should have done is work around the crashing problem themselves or wait for Nvidia to fix the driver (if indeed there is something to fix there) before they released 2.010. What they could do now is publicly acknowledge that they even know about a game breaking problem which prevents an unknown number of GTX 760, GTX 780, GTX 780 Ti, GTX 970, GTX Titan and GTX 1070 customers from using the product since 2.010 patch.

 

That's what I've been saying since this problem began months ago. I agree absolutely. What I see here is that developers have decided at one point to ignore this problem. The only solution at hand seems to be upgrading our cards, but since the problem has appeared in 1070 cards also, you may find that you expend a lot of money purchasing a new card only to find that you have the same problem. What upsets me most is that I even ordered BoK early access when this problem was already present, in the belief that a solution would come soon. It seems that I was over confident, and that it was an absurd purchase. 

 

If you discover any solution, please tell me. 

LeLv30_Superbus-

LeLv30_Superbus-

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I will, but I'm not actively looking for a solution on my own any more.

 

Upgrading one's video card is not a solution, because he developer has not published a list of hardware this bug affects. My list was just a collection of reports I've come across myself on this forum only.

Monostripezebra

Monostripezebra

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Not for me, not any more. It worked before the last patch but now I can´t play the game anymore even with downgrading the driver.

I used to be able to play before with this method.

 

 

I was able to record some of the crash messages..

 

I get one D3D_Error "DXBufferMan11::cb(..)(0x887a0005) error box and multiple failed to open texture boxes like "Failed to open texture ´GRAPHICS\TEXTURES\PARTICLES\N_WHITESMOKE8_su.dds´

same for N_HITSMALLSNOW_su.dds and N_EXPSNOW_su.dds

 

So I don´t think the problem is on Nvidia alone, but in the way graphics are called under more workload...

Edited by Monostripezebra
Vendigo

Vendigo

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It's frustrating to have been supporting this sim since day one, and the devs seemingly don't care a lot of their customers can't play the game. As LeLv30_Superbus pointed out, even buying a new video card is not an option as there has been no word from the devs as to which hardware is affected. 

:(

Edited by Vendigo
LeLv30_Superbus-

LeLv30_Superbus-

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368.81 never solved the problem for me. I achieved 20 minutes at best with 368.81 (yes I've written down all results). I have tried a dozen other drivers too, which have been at least somewhat helpful for some. I don't have time to go through all of them, though. FWIW, I have achieved my best result with version 382.19, however, my worst result was produced by the very same driver.

RedBull

RedBull

Posted
Posted

368.81 never solved the problem for me. I achieved 20 minutes at best with 368.81 (yes I've written down all results). I have tried a dozen other drivers too, which have been at least somewhat helpful for some. I don't have time to go through all of them, though. FWIW, I have achieved my best result with version 382.19, however, my worst result was produced by the very same driver.

Yea after playing a bit more myself i have started receiving these crashes as well.

Jason_Williams

Jason_Williams

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We're not ignoring anything. You don't know what we're doing because we don't have a clear answer ourselves. We have NEVER ignored anyone or anything. Stop this crap. 

 

Jason

LeLv30_Superbus-

LeLv30_Superbus-

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We're not ignoring anything. You don't know what we're doing because we don't have a clear answer ourselves. We have NEVER ignored anyone or anything. Stop this crap. 

 

Jason

 

Excuse me, mr Williams? I'm talking c*** here when I say we are being ignored? Do you really use foul language in your company, when you talk to your customers? You must be doing quite well then, which I am actually glad to hear, because simulaton business is such a narrow section of the software market. Being subjected to profanity from a producer is something I have never experienced and frankly it seems completely unnecessary and must be unpleasant for all your customers who already have to browse Bug reports subforum instead of enjoying your amazing sim.

 

Before your post, there has not been a single response from you or any other producer, developer or anyone that could be recognized as an official representative in any of the "DXGI_ERROR_DEVICE_REMOVED" threads. I now know all those posts have received due attention, because you told me. Thank you for that. You just chose not to drop a word or two in acknowledgement that you are aware of our reports - until today. Hence my repeated posts which apparently annoyed you (I'm referring to the "c***" part again). If this indeed was the case, I am sorry about that. My purpose was to receive an official response, not to annoy anyone or waste your time.

 

I'm aware of a pinned Special thread #1 where project manager Han requests random crash reports but when that was created, I was fine. My crashes started with a later version, 2.010 VR-patch. So if that's how I am, as you said, not being ignored, I hope you can at least see why I (mistakenly) felt I was.

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