Finding the cause of a random crash issue (Special Thread #1)

[SYN_Mike77]

Since updating my Nvidia drivers I can now play this game for about an hour or so, then Windows restarts!  Very odd.

[VBF-12_Stick-95]

I will probably regret writing this.

 

CTD reports have been coming in almost daily, even since hotfix 1.201d on the 7th.  Many days have had several reports.  The last CTD report however was made for a crash five days ago (me).  In April (since 1.201) I have had six CTDs with the last being on the 16th.  The average number of sorties between CTDs was 10, the longest being 15.  I haven't had any CTDs since the 16th (5 days) and have flown 32 sorties.  Woohoo!!

 

So there, now I have probably jinxed it.  Fingers crossed.

[seafireliv]

I`m ok as long as I don`t go into my controller settings.... `So don`t go into your controller settings!` says the Doctor!

 

I am expecting my throttle quadrant tomorrow and suspect my crashes will go through the roof when I try to configure them.

Edited April 21, 2016 by seafireliv

[seafireliv]

Crash dump files below.

 

Configuring my CH throtlle quadrant to my mixer, water rads, oil, etc, resulted in many crashes to desktop (ctd).

 

This was especially worse when going into Settings> Engine Controls>Engine 1 properller RPM> Deazones high\low. Any and all adjusting of these zones resulted in constant ctds.

 

I managed to eventually set the controls, after which it ctd`d, but it it remembered the setting. It took quite a few hours of persisntence and restarts to finally achieve this.

 

There were about 10 + crashes, I include the last couple.

 

 

Il-2.exe.5520.zip

Il-2.exe.5632.zip

[VBF-12_Stick-95]

Date.time:  April 22nd, 15:40 EDT  (19:40 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; Friday Night Bomber Flight - summer map

What did you do before the crash;  I was taxiing in a LaGG-3 with several other aircraft.  Had been in the mission about 15 minutes.

What happened in the mission before the crash;  Sitting on runway with other aircraft.

Additional info you think is relevant to the crash.  Many other people were having CTD problems to the point the mission had to be restarted.

 

DMP file link:  https://www.dropbox.com/s/pvm1t6zc0hz7w4k/Il-2.exe.5528.dmp?dl=0

[5./JG54_Teo]

Hello,

 

I am using Windows 7 Ultimate Sp1. I bought the game via Steam and made clean installation. But when I hit the Play button on the Steam, I got an error messages as follows below. Actually, I never be able to run game because of this error:

 

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: Il-2.exe

  Application Version: 1.0.0.1

  Application Timestamp: 57066eae

  Fault Module Name: renderers.dll

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 57066d08

  Exception Code: c0000005

  Exception Offset: 0000000000035d12

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional Information 1: 103c

  Additional Information 2: 103c7d348d8fb8762f329c0ebaa2c1df

  Additional Information 3: 8fbc

  Additional Information 4: 8fbc3dc3392339745b7e9283fe44ad6f

 

Read our privacy statement online:

  http://go.microsoft....88&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

 

Edit: Could not upload DMP file because of its size (7 mb). http://www.megafileupload.com/6zxv/Il-2.exe.3020.dmp

 

Could you please help me about this APPCRASH problem?

 

Thank you.

Edited April 23, 2016 by 5./JG54_Teo

[VBF-12_Stick-95]

Date.time:  April 23nd, 12:00 EDT  (16:00 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  Campaign - BOM

In what mission; 1st campaign, Escort IL-2s, flying Mig - Autumn map

What did you do before the crash;  I was low level and did a head on with 109 which wounded me.  Had been in the mission about 15 minutes.

What happened in the mission before the crash;  Encountered enemy aircraft

Additional info you think is relevant to the crash.  During several of the campaign missions I have experienced short hesitations.

 

DMP file link:  https://www.dropbox.com/s/60yf8owcxexj4xj/Il-2.exe.1184.dmp?dl=0

[Matt]

• When you encountered the crash: 24.04.2016 - 20:40 UTC

In what game mode (MP/QMB/campaign/scenario): QMB

In what mission: QMB free flight on Moscow autumn map, using air start from the spawn point in the north-western corner of the map.

What did you do before the crash: The mission just finished loading.

What happened in the mission before the crash: It crashed before the mission started, just after the loading screen disappeared and it fades to black.

Il-2.exe.3792.zip

[VBF-12_Stick-95]

Date.time:  April 26nd, 13:01 EDT  (17:01 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; WOL Stalingrad - Winter map

What did you do before the crash;  I was high level in contrails in a Yak, ~5km.  No aircraft around.  Had been in the mission about 10 minutes.

What happened in the mission before the crash;  Was viewing various areas around me with Zoom in/out and snap view, in conjunction with TrackIR 3 6DoF, software version 5.4.1.26786.

Additional info you think is relevant to the crash.  Several of my CTDs, in MP only, have happened when I am doing nothing except viewing around me using TrackIR, the Pilot head: zoom in/zoom out controls and various Pilot head snap positions.  Makes me wonder if there may be something incompatible in their combined use with TrackIR.  I use all the game default keystrokes for the Pilot Head Controls which are mapped to a CH Pro Throttle using Total Game Control v3.7.  The only Hotkey I have activated in TrackIR is the F5 for Center.  Currently using Windows 7.

 

DMP file link: https://www.dropbox.com/s/cbb2czo4bj7sncl/Il-2.exe.2812.dmp?dl=0

[VBF-12_Stick-95]

Date.time:  April 27th, 21:28 EDT  (01:28 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; WOL Stalingrad - summer map

What did you do before the crash;  I was low level in a Yak,  ~1km.  No aircraft around.  Had been in the mission about 25 minutes.

What happened in the mission before the crash;  I was zooming in with the Pilot head control when i received the CTD. 

Additional info you think is relevant to the crash.  TrackIR 3 6DoF, software version 5.4.1.26786.

 

DMP file link  https://www.dropbox.com/s/dy4anbvczdphahl/Il-2.exe.4676.dmp?dl=0

[=FEW=Hauggy]

Here's 2 crash dump files.

I had both crashes while flying in multiplayer (Wings of Liberty), 12276 occured while I was diving in my Il-2 Sturmovik mod 1941

First one occured on Stalingrad Summer map and the second one on Stalingrad autumn map.

I dont remember anything special happening exept we destroyed some ground targets with our IL-2 group before i got the second one and I shot down an He-111 before the first one and was heading home.

 

Here's the log that corresponds to the first one:

http://il2stat.aviaskins.com:8008/fr/sortie/log/634732/?tour=9

Il-2.exe.12276.zip

Il-2.exe.14100.zip

Edited April 29, 2016 by Hauggy

[VBF-12_Stick-95]

Date.time:  May 1st, 1010 EDT  (1410 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  QMB

In what mission; Stalingrad - summer map

What did you do before the crash;  I was solo high level in a P-40,  ~5km.  Had been in the mission about 1 minute.

What happened in the mission before the crash;  I just used Pilot head control zoom in to look at gauges on the instrument panel when i received the CTD. 

Additional info you think is relevant to the crash.  TrackIR 3 6DoF, software version 5.4.1.26786.

 

DMP file link:  https://www.dropbox.com/s/6llk0p08ajfu5bw/Il-2.exe.3068.dmp?dl=0

[Jade_Monkey]

Just crashed on WOL trying to spawn on La5

 

Happened when clicked the green button to spawn.

Il-2.exe.2800.zip

[VBF-12_Stick-95]

Date.time:  May 6st, 1530 EDT  (1930 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; WOL Stalingrad - summer map

What did you do before the crash;  I was flying with a wingman in a Yak at about 4km.  Had been in the mission about 20 minutes.

What happened in the mission before the crash;  I was using Pilot head control zoom in/out to observe the target area and look for enemy when I received the CTD. 

Additional info you think is relevant to the crash.  Noticed several brief hesitations throughout the flight.  TrackIR 3 6DoF, software version 5.4.1.26786.

 

DMP file link:  https://www.dropbox.com/s/2y1n5csfeqx2qmx/Il-2.exe.4796.dmp?dl=0

[[DBS]El_Marta]

MP FNBM

Flying a He1 11 in formation with 4 other guys.

No special behaviour observed.

 

crash.zip

[VBF-12_Stick-95]

Date.time:  May 7, ~2130 EDT  (0130 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; WOL Stalingrad - summer map

What did you do before the crash;  I just spawn in a I-16.  Had started my engine start sequence. 

What happened in the mission before the crash;  I was in the process of zooming in with the Pilot head control when I received the CTD. 

Additional info you think is relevant to the crash.  TrackIR 3 6DoF, software version 5.4.1.26786.

 

DMP file link:  https://www.dropbox.com/s/9cqskug5byyom1t/Il-2.exe.2144.dmp?dl=0

[71st_AH_Mastiff]

crash to day when taxiing on BF110E2

In what game mode (MP/QMB/campaign/scenario);  MP
In what mission; WOL Stalingrad - autumn
What did you do before the crash;  I was taxing Had been in the mission about ~20-30 minutes.
What happened in the mission before the crash;  I was taxining in front of a HE111,  I received the CTD.
Additional info you think is relevant to the crash: 2x 500; 4x sc50's. 

 

In what game mode (MP/QMB/campaign/scenario); Campaign BOM Autumn 

this last 2 days I'm experiencing 4 to 6 seconds pauses with loss of 20 to 30 FPS.

 

 

full logs

 

 

Edited May 11, 2016 by 71st_Mastiff

[VBF-12_Stick-95]

Date.time:  May 10, 1200 EDT  (0400 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; WOL Stalingrad - winter map

What did you do before the crash;  I was flying a Ju-88 at 3.5km.  Had been in the mission about ~20-30 minutes. 

What happened in the mission before the crash;  I was in the bomb sight making adjustments and opening and closing the map (O) when I received the CTD. 

Additional info you think is relevant to the crash.  None

 

DMP file link:  https://www.dropbox.com/s/h0k61co5sprq1h8/Il-2.exe.5204.dmp?dl=0

[Voidhunger]

Date.time:  May 14,  23.57

 

In what game mode (MP/QMB/campaign/scenario);  QMP

In what mission; BOM - winter map

What did you do before the crash;  I was flying a Bf109f2 (4 planes vs 4x Mig3) at 4 km.  I was flying aprox 6 same missions  (but on autumn BOM map)

What happened in the mission before the crash;  I pressed exit to menu button. 

Additional info you think is relevant to the crash.  In one of the previous mission there was a blinking screen and windows pop up message that nvidia driver stopped responding and has recovered and after that the game continued working ok.

 

Crash dump file:

 

http://leteckaposta.cz/781565456

Edited May 15, 2016 by Voidhunger

[Voidhunger]

In what game mode (MP/QMB/campaign/scenario);  QMP

In what mission; BOS - summer map

What did you do before the crash;  I was flying a La5 (4 planes vs 4x Bf109g2) at 4 km. 

What happened in the mission before the crash; I pressed restart mission, after that that was CTD (Nvidia Kernel Mode Driver 365.10 has stopped responding and has recovered )

Additional info you think is relevant to the crash.  In one of the previous mission there was a blinking screen and windows pop up message that nvidia Kernel Mode stopped responding and has recovered and after that the game continued working ok.

 

track ir also crashed

 

 

Crash dump file was not saved, only the track ir one

[kissklas]

I am having random crashes to desktop during play.

• When you encountered the crash;
  This weekend on Wings of Liberty.
• In what game mode (MP/QMB/campaign/scenario);
  MP
• In what mission;
  Several different MP missions.
• What did you do before the crash;
  Some times on the map screen, but mostly in play. Anything from 30 seconds to 30 minutes in. The crashes are very frequent.
• What happened in the mission before the crash;
  Nothing special. It happened in random situations.
• Additional info you think is relevant to the crash.
  The error seems to occur after the release of the newest Nvidia driver. Also the event reports a driver file from nvidia as part of the error(nvd3dumx.dll). I have tried doing a uninstall and clean install of the drivers, clean install of the game, installing and repairing the redistributables (dx and dotnet etc.), but the problem is still there. Other games seem to play fine without crashes.
  
  I added the event file as well as my DxDiag in the zip, in case there is any info you can use.

I also reported this at the Nvidia forums, in case it is a problem solely on their end.

 

Best,

Klas

 

CrashInfo.zip

Edited May 16, 2016 by kissklas

[Voidhunger]

In what game mode (MP/QMB/campaign/scenario);  QMP ( game version 2.001)

In what mission; BOS - summer map

What did you do before the crash;  I was flying a La5 (4 planes vs 4x Bf109g2) at 4 km. 

What happened in the mission before the crash: Trying to climb above one of the bf109g2

Additional info you think is relevant to the crash:

 

Crash dump file:

 

http://leteckaposta.cz/392317755

[seafireliv]

Game is still crashing in the controller settings section even after all the patches. In fact, I can`t even start the second Stalingrad campaign  (prelude) without it crashing while going to the flying screen.

 

Will keep trying to get it working and post a crash dump when I can.

[SharpeXB]

Crash Report, file attached

 

• When you encountered the crash;

When I click to start mission

• In what game mode (MP/QMB/campaign/scenario);

BoM Campaign

• In what mission;

Mig 3 Long Expert Intercept

• What did you do before the crash;

Just set up the mission, I was in the preview screen

• What happened in the mission before the crash;

Mission had not started

• Additional info you think is relevant to the crash.

The light on my corsair CPU cooler turned red indicating that it was hot

 

Il-2.exe.616.zip

Edited May 20, 2016 by SharpeXB

[SharpeXB]

I was able to repeat the above mission successfully when I tried again

 

But then when starting another one. Same crash again as above

when clicking Start for a Campaign mission

my CPU fan has red light again too

Il-2.exe.7468.zip

Edited May 20, 2016 by SharpeXB

[SharpeXB]

This time the Campaign mission crashed again, same as before when clicking Start

the CPU was not hot this time

Mission: BoM Full Expert Intercept in Mig 3

Il-2.exe.4792.zip

[seafireliv]

 

This thread has been created to find the cause of the random game crashing with the community help.

Game version 1.107b and later is required for submitting crash dumps.

 

Please post only the data requested and avoid off-topic discussion.

 

1. To enable Windows Error Reporting, run (double-click) this log file:

<install_folder>\data\EnableErrorReporting.reg

2. In a case of the game crash open the folder where crash dumps are stored, you can do this by running this batch file:

<install_folder>\data\ViewCrashDumps.cmd

3. Sort the dump files by date to find a newest one

4. Zip the newest dump file "Il-2.exe.****.dmp" (**** is a random number)

5. Post about the crash in this thread, attach the archive you just made and provide some details:

• When you encountered the crash;
• In what game mode (MP/QMB/campaign/scenario);
• In what mission;
• What did you do before the crash;
• What happened in the mission before the crash;
• Additional info you think is relevant to the crash.

 

 

Just started game, went straight into settings> key mapping> Engines mixture control> input responses> Deadzone. Tried adjusting deadzone from 0% to around 10-12%- Instant crash to desktop. Repeatable.

 

Crash dump enclosed.

Il-2.exe.980.zip

Edited May 20, 2016 by seafireliv

[SharpeXB]

Game crashed upon clicking Start for a mission

BoM Campaign, Full, Expert Bf110 Ground Attack

Il-2.exe.2892.zip

[SharpeXB]

Another crash upon starting a BoM Campaign mission

Il-2.exe.6176.zip

[VBF-12_Stick-95]

I have not had a CTD since the 2.001 updates.  Although not a CTD, here is something different that happened that was similar to the freeze with sound that used to occur.

 

Date.time:  May 23, ~2300 EDT  (0300 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; WOL Stalingrad - autumn map

What did you do before the crash;  I was flying a Yak-1 at ~4km.  Had been in the mission about ~10 minutes. 

What happened in the mission before the crash;  I was flying checking my six and two rear quads with snap views when the screen went black and the sound continued.  I assumed it was the previous type of hang.  I let the screen stay up for several seconds to see if I would receive a CTD.  No CTD occurred, so I did a Cntrl-Alt-Del.  When I clicked on Start Task Manager to see if IL2 BOS was responding I was taken back to the game and into my plane.  My plane was in a rapid right hand descent which I was able to recover from.  The balance of the sortie was completed as normal.

 

Additional info you think is relevant to the crash.  In-game settings:
Setting:  Ultra
Screen resolution: 1920 x 1080 (native res 2560 X 1440)
Full screen: On
VSync: On
Multi GPU Support: OFF

SSAO: OFF

HDR: OFF
FPS limiter: OFF
Antialiasing: 4x
Gamma correction: 1.0

 

DMP file link:  No dmp file produced.

Edited May 24, 2016 by 12.OIAE_Stick-95

[mgroman]

Frequent crashes when running quick mission amongst campaign missions.

 

Tried to post the dump but imagine that...it's too large.

[SFF_Esso]

When you encountered the crash; Today

In what game mode (MP/QMB/campaign/scenario); MP

In what mission; ?

What did you do before the crash: I was wondering why I cant see /or hear) any plane on AF, while my friend could see my plane.

What happened in the mission before the crash: I shoot couple flares, which my mate could see normally.

Additional info you think is relevant to the crash:I was like I was in the same mission, but alone.

Il-2.exe.7996.dmp.zip

Edited May 25, 2016 by SFF_Esso

[Voidhunger]

In what game mode (MP/QMB/campaign/scenario);  QMP

In what mission; BOS - summer map

What did you do before the crash;  I was flying a La5 (4 planes vs 4x Bf109g2) at  3km.  It was approx. 5 same mission

What happened in the mission before the crash: Fighting the bf109g2

Additional info you think is relevant to the crash: None

 

 

Error report:

http://leteckaposta.cz/453211643

[SharpeXB]

crash upon clicking Start for a mission, the mission didin't start it just crashed in the black screen. I was able to start BoS again and run the same mission again with no trouble

 

BoM Campaign

Short Expert Intercept in the MC202

Il-2.exe.9036.zip

[coconut]

When you encountered the crash: Directly after clicking the start button, the screen was still black.

 

In what game mode (MP/QMB/campaign/scenario) QMB, weather set to overcast

 

In what mission See above. Map and season do not seem to matter. I tried Stalingrad summer, winter, and Moscow Autumn

 

What did you do before the crash: Started the game (off-line mode), when to QMB, picked an airfield, let the weather options as they were (overcast), I clicked "start". The mission loaded, then I clicked "Start" on the mission map/briefing screen. Then the game crashed.

 

What happened in the mission before the crash: Absolutely nothing. Not even a single frame was rendered.

 

Additional info you think is relevant to the crash: Overcast weather causes the crash.

 

 

NVIDIA System Information report created on: 06/01/2016 21:08:09
System name: DESKTOP-1G0UAL6

[Display]
Operating System: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU processor: GeForce GTX 980 Ti
Driver version: 368.22
Direct3D API version: 12
Direct3D feature level: 12_1
CUDA Cores: 2816
Core clock: 1139 MHz
Memory data rate: 7010 MHz
Memory interface: 384-bit
Memory bandwidth: 336.48 GB/s
Total available graphics memory: 14310 MB
Dedicated video memory: 6144 MB GDDR5
System video memory: 0 MB
Shared system memory: 8166 MB
Video BIOS version: 84.00.41.00.2D
IRQ: Not used
Bus: PCI Express x16 Gen3
Device ID: 10DE 17C8 32331462
Part Number: G600 0030

[Components]

NvUpdtr.dll 2.11.3.5 NVIDIA Update Components
NvUpdt.dll 2.11.3.5 NVIDIA Update Components
NvGFTrayPluginr.dll 2.11.3.5 NVIDIA GeForce Experience
NvGFTrayPlugin.dll 2.11.3.5 NVIDIA GeForce Experience
nvui.dll 8.17.13.6822 NVIDIA User Experience Driver Component
nvxdsync.exe 8.17.13.6822 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.13.6822 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.13.6822 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.13.6822 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.13.6822 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.880.0 NVIDIA Control Panel
nvCplUI.exe 8.1.880.0 NVIDIA Control Panel
nvWSSR.dll 6.14.13.6822 NVIDIA Workstation Server
nvWSS.dll 6.14.13.6822 NVIDIA Workstation Server
nvViTvSR.dll 6.14.13.6822 NVIDIA Video Server
nvViTvS.dll 6.14.13.6822 NVIDIA Video Server
nvLicensingS.dll 6.14.13.6822 NVIDIA Licensing Server
NVSTVIEW.EXE 7.17.13.6822 NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE 7.17.13.6822 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.13.6822 NVIDIA 3D Vision Module
nvDispSR.dll 6.14.13.6822 NVIDIA Display Server
NVMCTRAY.DLL 8.17.13.6822 NVIDIA Media Center Library
nvDispS.dll 6.14.13.6822 NVIDIA Display Server
PhysX 09.16.0318 NVIDIA PhysX
NVCUDA.DLL 6.14.13.6822 NVIDIA CUDA 8.0.0 driver
nvGameSR.dll 6.14.13.6822 NVIDIA 3D Settings Server
nvGameS.dll 6.14.13.6822 NVIDIA 3D Settings Server

 

Il-2.exe.7084.dmp.zip

[SharpeXB]

Yes I am crashing from the black screen right after clicking Start.

It doesn't happen very often. And yes when I re-run the mission I'm sure the campaign generates a different one. So what exact circumstances there are, I don't know. Maybe it's contained in the log files.

[coconut]

You can open _gen.Mission from data/Missions in a text editor and look for the line

CloudConfig = "winter\04_Overcast_02\sky.ini";

[SharpeXB]

another crash after clicking start for a BoM campaign mission, crashes from the black screen before mission starts

Il-2.exe.6836.zip

[VBF-12_Stick-95]

After many hours of flight on various servers and sp, this is my first CTD since 2.001 update.

 

Date.time:  June 3 2130 EDT  (0130 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; TAW Stalingrad - Autumn map

What did you do before the crash;  I was flying an IL-2 on the deck.  Had been in the mission about 8 minutes. 

What happened in the mission before the crash;  Was in transit to target, no other aircraft around.  Just looking around. 

Additional info you think is relevant to the crash.  Screen went black and stayed for several seconds before leaving game.  No error message was displayed.

 

DMP file link:  https://www.dropbox.com/s/ag0nukz51e26dai/Il-2.exe.5736.dmp?dl=0

Edited June 4, 2016 by 12.OIAE_Stick-95

[VBF-12_Stick-95]

Date.time:  June 4 1530 EDT  (1930 UTC)

 

In what game mode (MP/QMB/campaign/scenario);  MP

In what mission; TAW Stalingrad - Autumn map

What did you do before the crash;  I was flying a Pe-2 climbing.  Had been in the mission about 10 minutes. 

What happened in the mission before the crash;  Was in transit to target, no other aircraft around.  Just looking around. 

Additional info you think is relevant to the crash.  Screen froze with no sound.  I left the game up for about 30 seconds and nothing happened.  I brought up Task Mgr and the error message appeared to close program.

 

DMP file link:  https://www.dropbox.com/s/tgg1krwm0tzezlq/Il-2.exe.4240.dmp?dl=0