Account and content inavailability

[Gunsmith86]

Ok got a reply today.

 

They tell me that i was banned for cheating but that can´t be the last time i was flying Online on the Wing of liberty server was in February 2016

http://il2stat.aviaskins.com:8008/en/pilot/6633/Gunsmith86/?tour=7

after that i didn´t fly any online missions and next to no singleplayer missions.

I bought my HTC Vive when IL 2 basic support for it was announced i tryed to get into the game with it but made it only into the hangar there my mouse disappeared and i didn´t see any menue to select a mission watched the plane turning in the hangar which looks great in VR.

That was all i did in the last few months in IL2 so why was i banned???

 

Please can you look for what exactly i was banned?

 

THX for help

Edited September 2, 2016 by Gunsmith86

[Gunsmith86]

Ok i don´t know if you changed anything but its working. Thanks for help i can now start the game.

[Jason_Williams]

Ok got a reply today.

 

They tell me that i was banned for cheating but that can´t be the last time i was flying Online on the Wing of liberty server was in February 2016

http://il2stat.aviaskins.com:8008/en/pilot/6633/Gunsmith86/?tour=7

after that i didn´t fly any online missions and next to no singleplayer missions.

I bought my HTC Vive when IL 2 basic support for it was announced i tryed to get into the game with it but made it only into the hangar there my mouse disappeared and i didn´t see any menue to select a mission watched the plane turning in the hangar which looks great in VR.

That was all i did in the last few months in IL2 so why was i banned???

 

Please can you look for what exactly i was banned?

 

THX for help

 

You were caught cheating and banned for 2 weeks. The ban is over. Don't do it again.

 

Jason

[Gunsmith86]

Jason the problem is i didn´t play at all how can i cheat without playing?

On which server did i cheat?

Or is it something that runs in the background and i dont even know it how can i check that?

If i cheated i don´t no how and would like to stop it.

I don´t want to get banned again.

Edited September 3, 2016 by Gunsmith86

[jasperik]

my founder skins just disappeared, they are still applied tothe plane in the menu screen but i can find them in the game anymore.

they were fine until yesterday and now they're gone.

[Yogiflight]

Since wednesday I can´t connect to Masterserver anymore. Technical support told me, there is no problem on their side, I should check antivirus software, firewall and so on, but nothing I tried did help. Did I get banned for anything?

[Andrey_Camper]

ALSO Since wednesday can't connect to Masterserver. It is not my fault either. Something is broken in the game, it seems. And i also live in Germany

Edited September 17, 2016 by Andrey_Camper

[Yogiflight]

Is your internet provider also Kabel Deutschland, as one of the things, I should do was update router driver, but as I read somewhere in the net, this is not possible for Kabel Deutschland customers. 

[URUAker]

Same problem, not in Germany.

Trying reinstall. I hope you are not giving some false cheating BAn.

Hey my new BOM badge isn{t showing but in my profile it says key activated

Edited October 23, 2016 by URUAker

[URUAker]

Forget about the badge 

Got a fast response from support, they told me to do the "Get BOS on Steam" procedure and it worked!

Thanks

[111fritznack]

Hi I'm fritznack;

 

Its my first post, so I got this iL2 BoS steam game and registered here to be able to login for the game to play.

As I type my email and password its says "wrong email or password". Please help.

[Barbaros]

I have problem in login account.

"Message List"

#1: No connection with autorization server.

#2: Your connection to Master-Server was temporarily lost. Check your internet connection.

2016_12_4__15_41_29.bmp

Edited December 4, 2016 by TURK_Barbarossinan

[1.JaVA_KEBEN]

#1: No connection with autorization server.

#2: Your connection to Master-Server was temporarily lost. Check your internet connection.

 

 

What's the problem ?

[Mr_forgetful]

i was banned ,why?

[LuftManu]

Brief description: Cant access the bought campaigns
Detailed description, conditions: Updated to the latest version today 2.x06b and can´t enter in the campaign, of course I bought all packages.
Additional assets (videos, screenshots, logs):

 

[AirPiratesKTeam]

Same problem.  After restart and re-downloading, the campaigns are available, but no airfields to choose on the map.  Please fix.

[LLv26_Junnu]

Update 2006c

Ju52 unable to fly and also cant fly my MC 202

I have BOS,BOM and BOK with PE

[Dakpilot]

Re locked Campaign and missing airfields, have experienced both instances, but have gone away with re start of game, seems to be a random bug, but not permanent (in my experience)

 

also seen Mc 202 shown locked but was able to fly it anyway by clicking, again seems to be random

 

Cheers Dakpilot

[LLv26_Junnu]

Thanks, MC come flyable on singe mission and online when I just clik it.

Ju52 not even shown at quick mission, campaign and online its locked and when I click it wanna buy popup shows.

Must I reinstall game or just wait?

 

Yesterday was my only opportune at months to fly and its all gone with updating and wondering.

[BlackSix]

Thanks, MC come flyable on singe mission and online when I just clik it.

Ju52 not even shown at quick mission, campaign and online its locked and when I click it wanna buy popup shows.

Must I reinstall game or just wait?

 

Yesterday was my only opportune at months to fly and its all gone with updating and wondering.

Please, use our support https://il2sturmovik.com/support/

[GC12yvanleterrible]

I had trouble to update my game and did a fresh install.

Now I can't play. When a turn on my game a message says "License Key is not activated".

But here at this address (http://il2sturmovik....e/license-keys/) says the key is active.

How to solve it?

Thank you

 

 

;

Edited December 23, 2016 by LAL_Yvanleterrible

[Hueyman]

Hi there,

 

I made a big mistake bu purchasing three collector planes on the webstore... while I have a Steam install !

 

So today I lost 40 bucks and got nothing. The customer support just told me the store keys cannot be used on a Steam install ... What should I do now ? Can't they make those keys unusable, refund me so I can buy via steam instead ?

 

It must have been written somewhere, but apparently not big enough I suppose ...

 

Thanks mates !

[Dakpilot]

Hi there,

 

I made a big mistake bu purchasing three collector planes on the webstore... while I have a Steam install !

 

So today I lost 40 bucks and got nothing. The customer support just told me the store keys cannot be used on a Steam install ... What should I do now ? Can't they make those keys unusable, refund me so I can buy via steam instead ?

 

It must have been written somewhere, but apparently not big enough I suppose ...

 

Thanks mates !

 

That does not seem to be what has been said on the forums or people's experience, if activated they should automatically show up in your steam install

 

You can buy Ju 52 and Yak-1b on official site and play via your Steam version.

 

Which A/C were they

 

Cheers Dakpilot

[MarcoPoloCE]

help me!!

 

file:///C:/Users/MarcoPolo/Desktop/IL-2%20error.png

[JV44HeinzBar]

I had trouble to update my game and did a fresh install.

 

Now I can't play. When a turn on my game a message says "License Key is not activated".

 

But here at this address (http://il2sturmovik....e/license-keys/) says the key is active.

 

How to solve it?

 

Thank you

 

 

Hi,

I finally got BoS to installed after having .dll missing issues. Now, I've got issues w/ License Key not activated. On my account, I have 2 purchases. One was for a gift which hasn't been activated and the other, my premium License, has been activated. Unfortunately, when I go to play BoS, I get the same message, "License Key not activated".  Any help wold be appreciated.

 

HB

[Alexander_1941]

Brief： Cannot log in

 

I'm cannot log in the game but i'm sure that i have entered the correct email and password (otherwise I'm not able to common in here, right?), why has that happened?

[Case]

I have problem in login account.

 

"Message List"

 

#1: No connection with autorization server.

 

#2: Your connection to Master-Server was temporarily lost. Check your internet connection.

 

 

Exactly the same error:

 

Since (at least) yesterday, I cannot log into IL-2 Sturmovik Battle of Stalingrad, neither the onlin-version, nor the offline-version.

 

* When I try to log into the online-mode, I get the following errorcodes:

 

#1: No connection with authorization Server.

 

#2: Your connection to Master-Server was lost. Please check your Internet connection.

 

* When I try to enter the offline-mode, I receive:

 

#10005: Please update your game: New Version available.

 

My Internet-connection is fine, and if there was an Update available, Steam should download it automatically.

[=BLW=Bullet]

My problem is #10005, i dont no what it is..

[BlackSix]

My problem is #10005, i dont no what it is..

Please, contact to our support https://il2sturmovik.com/support/

[echotaforge]

Get #10020 This mission is unavailable to your account error, when I tried to log onto multiplayer server EU official 1 CGS server. I have premium account. Why is any mission unavailable to my account?

[kilen]

Hi Mugwump. I send a ticket to support and they at looking into it. Is a known bug and they know that there is a lot of people suffering it but others had no problems. They re working on it.

Cheers,

Peterla

 

lol, okaay, i didnt know that...

when i see the date of this post, i guess i can relativize my bad xps about stats not updated after succesfull missions... ^^ https://forum.il2sturmovik.com/topic/30338-what-hell-bad-joke-lol/

i experimented my second case of bug like that today (2nd: 8th augustus 2017, first one was on 27july 2017, 1st playing BoM campaign, 2nd playing BoS campaign),

its 2.5years later, and exactly same bug with different DLCs/version of the game... seems more complex & usual issue then i hoped, and not yet fixed.

 

strange, next to that, there are others usual bugs listed here i never experimented in comparison... its strictly limited to player's stats update broken in my case, there are more then i thought...

well, lets be patient then. ^^ :/

Edited August 8, 2017 by kilen

[LLv34_Untamo]

Brief description:

No e-mail notification upon receiving promo codes.
Detailed description, conditions:

I happened to roam my account page and noticed I had a bunch of promo codes that weren't there when I last checked. And they were all expired on 24th of October. It would be nice to get an e-mail notification when we receive them, so that they don't go to waste like this.
Additional assets (videos, screenshots, logs):

-
Your PC config data (OS, drivers, specific software):

-

[=SqSq=Zephyr]

When I update my account on the website, it is not tracked in game, I also cannot redeem gift keys as there is no "redeem" option next to the send gift option. Any ideas why my account is doing stuff like this? Cheers guys.

[=RAW=Tobermory]

When I update my account on the website, it is not tracked in game, I also cannot redeem gift keys as there is no "redeem" option next to the send gift option. Any ideas why my account is doing stuff like this? Cheers guys.

Im having same issue does any one know how to sort it?

[slow2279-nslow2279-nick]

i can't log in il2 battle of staringrad

I'm steam user.

in website, i can log in correctly.

But in game, when i type account and password.

It becomes wrong.

I tried sevaral times. I got angry

Please fix the log in problem.

[Hoss]

Can't get rid of squad tag in game, changed it on the IL2 pagea and it's just "Hoss" on the forums but full squad tag in game.  tried to update it many times and it says it has done it.  It's not a major crisis but I'd like to have it working/cleared.

 

Thanks

 

Hoss

 

update; figured out how to get it changed............... thanks for the help........

 

 

Edited February 23, 2018 by Hoss

[14thVFS_Gandi]

Transfer Key to Steam BoS.

I dont get feedback from the Support Team since 02.03.2018 what happen now with my Key Transfer to Steam ?
Would be nice to get Feedback ?!?!

[Voodoo_Slayer]

Hi all. I purchased the Fw190 A3 ( I own BOS and Kuban ) but it’s not showing up as available on my aircraft. It says “ not available for this account “. 

Please help

[Weller001]

I got a refund for BOS and then purchased BOS standard and BOM premier at sale prices through the official website.

 

When I try to login I am getting #5: License key is not activated.

 

My keys are both showing as activated on my account page.

 

EDIT - Support sorted it out, thanks guys!

Edited April 10, 2018 by Weller001
edited

[Barbaros]

Every time I have same problem in login. I have good internet connection. Good ping but in first login I have this message (photo). I can enter the in second or another trial. Im tired for entering the login in the game. Why? Where is the problem?