Problem with Haluter Skin Downloader

[wiscstar]

I had to reinstall the HSD because my whole OS had to be reinstalled.  When I tried to access it, it said that it couldn't connect to the server, even though I'm back online.  What can I do?

[BlackHellHound1]

On 6/23/2024 at 6:43 PM, wiscstar said:

I had to reinstall the HSD because my whole OS had to be reinstalled.  When I tried to access it, it said that it couldn't connect to the server, even though I'm back online.  What can I do?

 

It could be that there was some server maintainance from our server host, they usually do that somewhere around EU night time.

Try to start it up again at a different time of day to check if it works.

 

If you are still having issues, check if your antivirus is trying to block HSD traffic.

[wiscstar]

I've checked my Windows Defender and Webroot.  No false positives have been found.  I've tried at all times and several days to get it to work.   Still, no dice.

[BlackHellHound1]

On 8/8/2024 at 10:59 PM, wiscstar said:

I've checked my Windows Defender and Webroot.  No false positives have been found.  I've tried at all times and several days to get it to work.   Still, no dice.

 

I discussed it with my partner and we suggest you join our Discord channel. It's easier for us to help you there. You can join via this link and make a support ticket in the channel #support-request
https://discord.gg/RPvmtd8

See ya there!