Lots of my planes are not available in game

[SR-F_Winger]

Hello guys, even thou i bought almost all collector planes and definately all extensions of IL2 since a few weeks i am unable to use lots of planes. It is as if i did not purchase all those planes even thou i definately bought them.
Its for example
Bf109 G6
Bf109 G4
FW 190 A5
MC 202
and lots more.
I tried to contact cupport all they said was it was dependand on the servers.
But the planes show up on the servers they are simply locked with the information "not available for this account"
Also cannot play with them in quick missions.
After I tols support that its not the servers i didnt get any response anymore from them.
So i now try my luck using the forums with the hope that maybe community knows a solution of a developer reads this and is able to help!

Thanks in advance
EDIT: I even tired to re buy all those planes but i get the message that i can only purchase them as a gift because they are already bought by my account.
In my purchases all the planes are listed.
I am clue- and helpless!

Edited May 5, 2024 by Winger

[SR-F_Winger]

noone?

[MajorMagee]

What you describe seems impossible unless your computer is blocking communication with their authenticating servers. That would explain why you can't simply rebuy them. They know you own them already, but when your game tries to phone home to authenticate that so you can play, the message never gets through. Did you change security settings or passwords recently? New internet provider or broadband service? Visit any dodgy websites?

[SR-F_Winger]

nope, nothing like that.

 

[MajorMagee]

Using any mods?

[jollyjack]

remove all mods, then delete or rename the updates folder, and start launcher.exe, preferably "Run as Administrator" might fix it.

[SR-F_Winger]

no mods

[RedeyeStorm]

All your purchases are either Steam or 1C ?

 

[I/JG53_Kurtz]

I suppose you have to activate them manually, go to "Account"/"profile"/"License keys" and activate each one.

[SR-F_Winger]

They are all activated. I solved it.
Deinstalled standalone and installed Steam Client. Now all planes are available.

Thanks guys for your helpful comments! S!