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Refunds/Il2 Support Response Time


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Posted

Hiya
Three days ago I have accidentally purchased Battle of Bodenplatte on my second account, which doesn't have anything on it (I thought I was buying it on the first one, with Battle of Stalingrad). I have written a Customer Support ticket at Wednesday about the possibility of account merging or a refund. Now it is Saturday, and I haven't got a response yet. Is there a refund system on their website that I have missed? Can I do something to resolve the problem myself? And how long does it usually take for Il2 Customer Support to resolve such issues? 

 

Posted

Sent you a PM

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