Sudden loss of all input peripherals including keyboard and mouse

[CSW_Tommy544]

Definitely happens without using Necksaver too.

[Voxman]

Still a problem. 

 

Running a Varjo VR headset.  Keyboard, stick, rudder and throttle stop working when looking at an extreme over the shoulder view. 

 

Brief description:
Detailed description, conditions:
Additional assets (videos, screenshots, logs):  Mission file attached.
Your PC config data (OS, drivers, specific software:   Windows 11.

_gen.zip

[spreckair]

Could it be a USB issue?  I recently had my peripherals go crazy and the remedy was to quit using a USB hub and plug everything directly into my PC, which solved the janky peripheral issue.

Edited August 2, 2024 by spreckair

[Voxman]

19 hours ago, spreckair said:

Could it be a USB issue?  I recently had my peripherals go crazy and the remedy was to quit using a USB hub and plug everything directly into my PC, which solved the janky peripheral issue.

 

All my peripherals are plugged in directly to mobo USB ports.  I think upthread it was mentioned that USB malfunction is an undecided cause of this issue. 

 

Whether or not the developers/testers will dig into this remains to be seen.  I thought I would report and also add a mission file to see if the bug can be replicated.  It has happened a few times over the course of the year.  

[HazMatt]

I'm currently having this issue as well using opencomposite.

Hardware:

Win 11

12100

1080ti

32gb

Rift-S

TM 16000M stick and throttle

[BigGinger]

On 8/2/2024 at 10:17 AM, spreckair said:

Could it be a USB issue?  I recently had my peripherals go crazy and the remedy was to quit using a USB hub and plug everything directly into my PC, which solved the janky peripheral issue.

 

You're describing a different issue.  The USB problem you had exists, but it is not the same as this VERY specific bug which has been present since at least 2018 when I started playing the game.

 

A powered USB hub (or plugging peripherals directly into the motherboard) will not fix this issue.  It has happened to me multiple times in every configuration of directly-plugged / powered hubs / un-powered USB hubs that one can imagine.

[TAIPAN_]

Yeah it's nothing to do with USB. 

Most of us play other sims with the same hardware no issues. IL-2 is isolated as the only software that has this bug. 

[Barn-Owl]

Has anyone figured out the solution to this God damn problem?  This happens to me frequently in dogfights and I am getting very, very annoyed that it has not been addressed yet.  I have bought and tried powered USB hubs, but the problem persists.  I looked at my setting within the Win 11 Device Manager and unchecked any power settings that may affect the USBs, but still the problem of losing controls persists!  It happens as others have described: if I look a certain way within the cockpit (in VR), I lose control of all of my peripherals!  WTF is going on?  Anyone find any solutions to this?!  Note: I have a 4090 GPU, latest I9CPU, plenty of RAM and a top of the line motherboard, so I know that it is not a a hardware issue.  Moreover, this ONLY happens in IL-2!  Please help!

[spreckair]

Whenever I have an issue that is hard to resolve, I automatically check for updates to my motherboard BIOS.  Twice this has resolved issues for me; once for a similar issue that you described.

[Barn-Owl]

Tried the above, still facing same issue.  Moreover, this only happens in IL-2, so it is not a hardware issue on my end...

[TAIPAN_]

12 hours ago, spreckair said:

Whenever I have an issue that is hard to resolve, I automatically check for updates to my motherboard BIOS.  Twice this has resolved issues for me; once for a similar issue that you described.

 

Have done that a few times since my new build, but this one isn't really a hardware issue - it can't be reproduced with any other software.

 

I'm on the computer 12 hours/day for work with intensive data apps. Prior to my current state of workaholic life, I used a lot of sims/games, VR, non-VR many which are more hardware intensive than IL2. 

 

But IL2 is the only software to stop accepting inputs 10min or something into a session just from pausing the game or going to the menus etc (also those inputs still work in other apps). 

 

Hopefully work will die down a bit at Christmas and I can play IL2 again, fingers crossed the issue is found

[spreckair]

If it is not a hardware issue but an IL-2 only issue, why isn't it affecting more players?  Could it be a hardware/software combo issue? Maybe everyone with this issue should compare their hardware to see if there is a common denominator?  Just a suggestion.

[Voxman]

3 hours ago, spreckair said:

If it is not a hardware issue but an IL-2 only issue, why isn't it affecting more players?  Could it be a hardware/software combo issue? Maybe everyone with this issue should compare their hardware to see if there is a common denominator?  Just a suggestion.

Gigabyte X AX V2 Mobo X670 running F31 BIOS and latest AMD chipset drivers

CPU AMD 7800X3D

Gskill 32 GB RAM

Zotac RTX3080ti  latest NVIDIA driver

Win 11

Peripherals...

CH Combatstick,Throttle and Rudder pedals

Varjo Aero VR latest program update.

 

Have not had this lockup issue since August (knock on wood)....but on occassion, my Combatstick will not function unless I do a hotplug..then it works.

 

 

 

Edited October 7, 2024 by Voxman

[TAIPAN_]

I'm sure it is affecting more players, typically only a small percentage of a games owners will seek out and use the official forums.

Many just trial the game and give up, get a steam refund etc. 

Some might buy it and forget about it (my steam library backlog will die with me).

Some will just work around it, or put up with bugs silently.

 

This is mine:

 

Windows 11, VKB & Virpil, Pimax Crystal headset, and this PC build:

 

[BigGinger]

9 hours ago, spreckair said:

If it is not a hardware issue but an IL-2 only issue, why isn't it affecting more players?  Could it be a hardware/software combo issue? Maybe everyone with this issue should compare their hardware to see if there is a common denominator?  Just a suggestion.

 

I appreciate that you're trying to help, but please consider that everyone else reporting this issue has likely tried everything you're talking about, and we're still posting about it because the bug still exists.  The answers to all of your questions are in the history of this post:

1. It is affecting lots of players, but it's a very rare but that no one has yet figured out how to replicate it.
2. No, it's been reported on every VR platform that I'm aware of.
3. No, I've personally experienced it on multiple different computers with zero common components, using multiple different VR headsets/architectures and multiple different sets of USB peripherals with zero common components.  I think it's safe to say this is a software problem.

As such, I'd be thankful if you stop casting doubt on an issue for which we're already struggling to get developer attention.

[spreckair]

@BigGinger  Sorry, not trying to cast doubt.  Just trying to help.  

[Lithium]

Hi All,

I'm getting the same issue had it a couple of times now when playing.  When it does happen VR headset continues to track though it does drift me slight out of the cockpit, however the game will not accept any input commands be it from Keyboard, Mouse, stick, throttle, or rudder.  The HOTAS is in my case actually plugged in to a powered USB hub so thats not the issue, when it does happen there is no USB disconnect sound and I can ALT-TAB out and back in to the game.

Machine specs:

CPU: AMD 5800X3D
GPU: RX6900XT
MB: ASUS X570-Plus
RAM: G.Skill F4-3600C18-8GTZRX DDR4 x4
VR: Quest 3

[Barn-Owl]

CPU i-9 latest gen, GPU 4090, 64gb ram, VR Pimax Crystal (but also happens with Varjo XR-4), XRNS

 

I have updated all drivers, including motherboard stuff.  I have also updated all firmware for my Virpil gear, including throttle, stick, panel and rudders.  Still this Sh*t happens periodically and usually in dogfights mainly.  Very God damn frustrating ;[

 

Note: does NOT happen in DCS using same software and hardware!

 

 

So my question is: WTF!

[Barn-Owl]

I found this video useful.  Hopefully others find it useful.  I will try some of the suggestions to solve this recurrent problem...

 

 

[Ala13_BaronKaOs]

Hi! I join this select club.

When I'm in close combat, looking up and with the joystick back, I randomly lose control of all peripherals. Exactly the same as everyone who writes here. It is not a USB problem and the only solution is to go to the task manager and kill the game.
I use HP reverb G2.
Is it really such a common mistake and in all this time there is no solution?
It's very frustrating because it always happens at the worst time. In a very strong fight. And it is impossible to force the error because it is random.

[Barn-Owl]

"When I'm in close combat, looking up and with the joystick back, I randomly lose control of all peripherals. Exactly the same as everyone who writes here. It is not a USB problem and the only solution is to go to the task manager and kill the game.
I use HP reverb G2.
Is it really such a common mistake and in all this time there is no solution?
It's very frustrating because it always happens at the worst time. In a very strong fight. And it is impossible to force the error because it is random."

 

I have the same damn issue....

 

[=DW=_bangat]

Duxfords having the same problem: at least the VR-pilots. And it is really frustrating!!!

[I./JG68_Sperber]

I've been flying the Quest3 for about 60 hours now and have 5 joysticks, a mouse and a keyboard connected to a hub with an external power supply. I've never had anything stop working. But the weapon buttons on the keyboard and joystick suddenly stopped working. After landing and respawning on the server, it works again. This has happened 3 times now.

[Barn-Owl]

Hi folks,

 

For those like me who experienced USB device disconnects in VR, after much struggles (over one whole damn year!), I have finally figured out how to fix my problem (see my above post for a precise description to see if you had a similar issue as I did).  Here is what I did in order:

 

1) In Device Manager in Win11, I made sure that there were no yellow errors under "Other Devices" and "System Devices."  I would suggest doing a YouTube search on how to eliminate each error, which was not hard to do.  Somethings required Drivers that were present in Win11, other things required downloading drivers from the internet.  Once you know the Device ID, it is not that difficult.  Just look at YouTube videos for the particular device and its error.

2) Also in Device Manager, under "Universal Serial Bus Controllers," make sure that in each device properties when you right click on each device, under Power Management tab for each device, that you have the option for Windows to shut down the Device to save power left UNCHECKED.  You have to uncheck each device Power Management option to off.

3) I updated the BIOS for my Motherboard (search online for your particular motherboard maker and its version at the manufacturer website and you can download the software and install the BIOS for your particular motherboard).  You can also rely on YouTube videos to aid you in this process.

4) These videos were useful for me:

 

 

 

 

 

 

 

 

Note: this has completely eliminated any USB disconnects in and outside of VR for me after years of frustration!

 

Hope this helps!

 

-Barn Owl

 

Edited December 15, 2024 by Barn-Owl

[FTC_Princess]

Same issue here... It used to occur only once every couple of months but now it's been 4 times in the last couple of weeks. 
It's very frustrating.

Perhaps enabling hot-plug would solve this issue and many other similar annoyances.

And other things like being able to change the audio output without restarting the game would also be appreciated. 

I'll try disabling power saving stuff. hope it works.

Edited: my original post was unjustly hostile against devs. I'm sorry for that. I understand things are usually more difficult than they look like from the outside. 
All things considered this is a great game and I've enjoyed it for hundreds of hours. 

Edited December 30, 2024 by FTC_Princess

[Barn-Owl]

FTC_Princess:

 

All I could tell you is that it used to frustrate me everytime it happened.  Worst off, it always seemed to happen during a dogfight, often times in Berloga or in Combatbox in the middle of a heated dogfight.  It makes one appear like a total idiot when it happens.  All USB function stops and the damn plane just does spiral loops until it either crashes or gets shot down by the opponent.  Since I fly in VR, this meant that I had to restart the whole damn game/CPU to get things working right again.  At times, I really thought about abandoning the game and just sticking to DCS warbirds.  More frustrating was the fact that ten different people gave you ten different fixes and nothing seemed to work (I now have like 3 powered USB hubs that I do not know what to do with!).  For over one year this dragged on (with multiple people complaining about it) and nothing happened.  The developers did not really respond at all to this.  It was difficult to capture, since this only episodically happened.  Finally, as per my above post, I happily managed to get rid of the problem.  Take note of the following: now, after any Win11 update, I purposefully now go back to Device Manager to make sure that the update did not mess with my Power Plan Management settings.  Best of luck to you getting this all sorted out, I hope that my post above helps you.  I know for damn sure that it frustrated the living hell outa me!

 

-Barn Owl

Edited December 23, 2024 by LukeFF
Profanity

[TAIPAN_]

3 hours ago, Barn-Owl said:

now, after any Win11 update, I purposefully now go back to Device Manager to make sure that the update did not f*ck with my Power Plan Management settings.

 

I was reading your original post, and feeling a bit dejected that it wouldn't fix my issue because I had already done all of that.

 

However - windows update seems to have turned that tickbox back on for some of them 🤬 It's the "Generic USB Device" that was turned back on..

 

I can't say whether this fixes it, as I haven't got much time to game at the moment. But I'll keep an eye on it and hopefully have better luck, thanks!

 

ps I also have a bunch of extra USB hubs from testing various setups 😃 I tend to collect computer junk over time..

Edited December 22, 2024 by TAIPAN_

[ST_Catchov]

Win10 here. No updates. No problems. No VR. No worries.

[FTC_Princess]

On 12/15/2024 at 5:19 PM, Barn-Owl said:

...

2) Also in Device Manager, under "Universal Serial Bus Controllers," make sure that in each device properties when you right click on each device, under Power Management tab for each device, that you have the option for Windows to shut down the Device to save power left UNCHECKED.  You have to uncheck each device Power Management option to off.

...

 

-Barn Owl

 

 

It's been a month since doing this and I've had no issues. Looks like it's solved, thank you for the help!

 

 

[Voxman]

It's been a while since this issue happened, but yesterday I had the freeze up of all peripherals during a Flying Circus campaign mission.

 

Machine specs:

CPU: AMD 7800X3D
GPU: RTX3080Ti
MB: Gigabyte X670 X AX V2 (rev. 1.0) BIOS F32
RAM: G.Skill DDR5
VR: Varjo Aero

_gen.zip

[Ala13_BaronKaOs]

I join this select club. Same problem you all describe. In the middle of combat, with all the tension in the world, you look up and behind, pulling the lever, and you realize that you have no control. Your plane goes into a flat spin and you can't do anything because you don't have a keyboard, a mouse, or anything at all.
No peripheral works but the simulator continues working and you die without remedy.
Update after update and they don't solve this. It's frustrating.

[artao]

Same problem here. Vive Cosmos. The game simply stops accepting any and all input. All devices still fully function elsewhere, even while the game continues running and yet refuses to accept input fromt he devices other apps are saying, "Yep. No problems. It's working fine."

I must say I'm glad to find others have this issue, as it means it's not something wrong with my system. It happens in no other games, only IL-2 Great Battles. No predictability, but I would say it has only happened after I've been playing at least half an hour. Which sometimes isn't an entire mission.

[JG1_Vonrd]

Well, add me to the club. It's been happening intermittently for the last couple of months. Sometimes just opening Task Manager and then alt/tab back to game solves it. But sometimes it's a complete game freeze and I can't even access the Task Manager window even though I can partially see it open on the monitor (I'm in VR and I can't get out when it's frozen). The only option is to hard re-start the machine.

 

I have a ticket open with 1C-777 but the recommendations haven't yet worked. I suggest that everyone who has the issue open a ticket. Maybe they will collect more data that way and come up with a solution. Of course "the squeaky wheel get's the grease" might be a spur to finding a solution.

[2/JG26_natris]

same here

[AEthelraedUnraed]

On 3/26/2025 at 5:57 AM, JG1_Vonrd said:

Well, add me to the club. It's been happening intermittently for the last couple of months. Sometimes just opening Task Manager and then alt/tab back to game solves it. But sometimes it's a complete game freeze and I can't even access the Task Manager window even though I can partially see it open on the monitor (I'm in VR and I can't get out when it's frozen). The only option is to hard re-start the machine.

 

I have a ticket open with 1C-777 but the recommendations haven't yet worked. I suggest that everyone who has the issue open a ticket. Maybe they will collect more data that way and come up with a solution. Of course "the squeaky wheel get's the grease" might be a spur to finding a solution.

If the game freezes, it seems like a different issue (which might frankly be anything; I'd start with updating your drivers and OS).

 

 

FWIW, I do occasionally experience the issue described in this thread. In my case it's caused by a buggy USB connection. Usually, disconnecting and reconnecting my peripherals works, without having to restart the game. 

[spreckair]

I recently read that the latest NVIDIA updates are causing problems for pre-5XXX video cards, and that rolling back to an earlier update (2.66?) can help.  I am also experiencing the occasional crash (although not the peripheral issue that started this thread), and may try the roll back.

 

Update:  Tried to roll back the NVIDIA update, but the process wouldn't allow me to.  Very frustrating.

Edited April 4 by spreckair

[artao]

For me it started happening within the  last two months, at most. That about coincides with when I bought this new trackball, and I'm going to test that theory tonight by rebooting with the old mouse. If that doesn't work I'll go as far as uninstalling the drivers (software) for the new trackball. If that doesn't work? <sigh> Theory busted. If it DOES work I'll try rebooting with the trackball, but NOT its software (losing 5 buttons). I have a suspicion that's it. But I've not seen anyone else report such hardware changes in their cases.

I'll try not flying in VR as well to see if it happens. I sure hope it's not related to that.
Last night when it happened, the plane (Albatross D.II) was in such an attitude that it was in a stable left circle. I was able to try several things to get control back in-game. Until I closed some task in task manager and IL-2 crashed out.

 

Also, I'm on an AMD RX580

Edited April 4 by artao

[artao]

Just now I tried shutting down my trackball's software and gave the game a whirl. I was able to play two standalone missions just fine; one in an Albatross D.II and the other in a Nieuport 11.C1. This was a couple hours in game, given decision times and reading and fiddling and such. Both were pre-made missions that come with FC1/2/3, not generated missions or quick missions or made by me. (I have yet to figure out the mission editor)
Then I was like, "Well, let's give Career a go." Loaded into the map screen just before you jump in the cockpit and ...

All input was lost.

!! BUT !!
Mouseover on buttons did highlight them, but clicking did nothing. The game is like, "Yeah, I see the mouse. I don't care. No."

Next I try rebooting with the old mouse, but not uninstall the new trackball's drivers and software.

[TAIPAN_]

By the way, those who went through device manager and disabled USB power permission to shut off the devices - the latest Windows feature update has turned most of them back on. 

 

So I have a reminder to periodically check and disable them for every few months. 

[NightIntruder]

The same problem here. Today, this is the third time it happened to me during this month. I play IL2 in VR only using Rift-S. Meta and Nvidia apps were updated yesterday, so this issue is irrelevant to the problem. Game does not freeze, just peripherals do within the game. It happens during dogfights. All USB devices are connected directly to motherboard, no errors in device manager nor "save power management" ticked. My game rig is pretty much a new one, there's no BIOS update available yet. It does not happen to  me in other VR games like MSFS2020, Elite Dangerous etc.
This is kinda wierd that 7-year old bug so impactful on a gameplay in this game hasn't been fixed yet.