Flyboy-Pumpzy Posted July 30, 2021 Posted July 30, 2021 I just purchased the wrong flight campaign for IL-2 and I wanted to know if there was any way that I could get a refund.
Jason_Williams Posted July 30, 2021 Posted July 30, 2021 Hi, Just write to support and they can get you the right campaign. Just explain what you did. Jason
Flyboy-Pumpzy Posted July 30, 2021 Author Posted July 30, 2021 43 minutes ago, Jason_Williams said: Hi, Just write to support and they can get you the right campaign. Just explain what you did. Jason Thank you I contacted them but how do I know when they refund and get back to me?
AEthelraedUnraed Posted July 31, 2021 Posted July 31, 2021 (edited) 13 hours ago, Flyboy-Pumpzy said: Thank you I contacted them but how do I know when they refund and get back to me? Support desks generally e-mail back to give support, that's what support desks do. When that'll be all depends on the time (likely not between 1700 and 900 Moscow time), the day (likely not in weekends / holidays), how much effort your question takes (if it's a lot of work behind the scenes, you can add a day or two, especially if there's multiple people involved) and the position of the stars (if Jupiter aligns with Mars and the Moon rises in Sagittarius, they may respond sooner). Edited July 31, 2021 by AEthelraedUnraed
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