I have problem with Battle of Moskow key activated for steam

[PaloLM]

Good day.
I bought a battle for Moscow.
it was to buy only as a gift.
So I created a new account bedo940@gmail.com to get the key that I wanted to activate on my bedo@lmn.sk on the steamer for my other products.
Its not working
can you help me please
both emails are just mine
Believe me, I don't want any speculation. I bought a lot of products from you and I am your fan. But I would like to solve it.
Well thank you.
please help
Pavol Bednárik

[SJ_Butcher]

Where did you buy the key?

[PaloLM]

14 minutes ago, SJ_Butcher said:

Where did you buy the key?

I bought it    https://il2sturmovik.com/store/battle-of-moscow/

[SJ_Butcher]

Contact at support 

https://il2sturmovik.com/support/

 

[PaloLM]

32 minutes ago, SJ_Butcher said:

Contact at support 

https://il2sturmovik.com/support/

 

Nobody answers me

[cardboard_killer]

6 hours ago, PaloLM said:

can you help me please

 

No, I cannot.

[DD_Crash]

They might be on Holiday

 

[Pinguim]

When I had an activation problem between my website and steam accounts, I contacted the staff (https://il2sturmovik.com/support/) and it was eventually fixed. Took about a week.

[greyweasel85]

You may have the similar situation as I had  I bought base game and a couple of other addons directly on Steam and then got Battle of Moscow as a free gift from il2sturmovik.com. I couldn't redeem the key on Steam, however it has been successfully added to my il2 account and it's visible and playable from the game. I think it's the way it is with that free gift.

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