Lighthouse Problem - Pimax 5k+

[fiddlinjim]

My light house does not register on Pitool or Steam VR.

Pitool Version 262

Light house is selected in Pitool

It is on channel A, Green light is on, 9 red dots are on.

I have restarted my rig several times and no effect.

Any suggestions as to what the problem is.

[=GW=a7610783]

Using the phone's camera function observer, you should see two invisible purple spot, if not, on behalf of the lens must fall apart bonding

The fixed point of a lens in the picture falls off, which makes STEAM VR unable to catch the base station

Edited August 8, 2020 by =GW=a7610783

[fiddlinjim]

I checked using my phone camera and I DO have the 2 purple spots but Pitool or Steam Vr still doesn't recognize my Lighthouse.

I used the same Lighthouse for 2+ years and it always worked good, but just stopped recently.  

[SCG_Fenris_Wolf]

It's kinda tricky. Logically sound is:

 

+ If you have 2 Lighthouses, and the Pimax detects 1, then the other LH is defect.

+ If you have 1 Lighthouse, and Pimax plus a Vive Wand or an Index Controller detects it, then the quirk is with the Pimax.

 

 

- If you have 1 Lighthouse but no Lighthouse based Controller or other device, then the constellation doesn't allow ruling out this or that.

 

Another idea may be to connect the Lighthouse station to your PC and have it run diagnostics / update through SteamVR. See here:

[Venom]

Don't know if that's related: since arrival a couple of weeks ago my 8KX and lighthouse tracking is quite arbitrary, on-off. Every few (3-5) restarts it works fine, most of the time I get the error that the HMD cannot be tracked. No changes of setup in hard- and software. Flipped thru all my USB ports, no help. Every time I connect my Vive Pro the tracking is well functioning.
BTW, when I power on a wand or a vive tracker, the two wands immediately appear as active, too, in line with the new device ─ in SteamVR as well as in PiTool. But the "not tracked" error in PiTools remains and I can't use the Pimax. Have a ticket, but with different time zones we didn't yet manage to establish a team viewer session.

EDIT: have two lighthouses v1.

Edited August 9, 2020 by Venom
addendum

[fiddlinjim]

Venom,

My single lighthouse just started working again,  no changes made, nothing different.   It just arbitrarily activated.

I did go to Lighthouse alternative setup and everything worked OK except the cockpit moves in/out with head movement.