Game crashes

[dakdakwill]

I recently got the game and have not been able to play it once, my game will start and be fine till i log into it then when the main menu starts up the game crashes with no error message or anything just crashes i would really appreciate some help.

Edited June 28, 2020 by dakdakwill

[RedKestrel]

On 6/28/2020 at 6:29 PM, dakdakwill said:

I recently got the game and have not been able to play it once, my game will start and be fine till i log into it then when the main menu starts up the game crashes with no error message or anything just crashes i would really appreciate some help.

Could you please list your computer specs? CPU, RAM, Graphics card (and driver version number) and your windows version.

If your game is crashing like that it may be an improper install or an issue with your Windows Install, or maybe a driver issue. You can check the Windows Event Viewer, whenever Il-2 shuts down unexpectedly it should have an entry there with a time stamp. If there is a problem with a windows or game file being corrupted, not existing, or something like that, there should be an error code. If you find something like that post it and maybe we can figure out the issue.

You can also contact support here: https://il2sturmovik.com/support/ . They can be a while getting back to you sometimes so I would make a report of your problem (with your specs and other relevant info) so that you can enter the queue. In the meantime post your findings here as well, and if it is an easy fix maybe I or someone else can help you a bit.

[jollyjack]

Your windows version? Laptop? Where's the game installed? If only the game crashes it probably has to do with DirectX, run DXdiag to see if it's all there etc.

Try running as Administrator?

[-DED-Rapidus]

On 6/29/2020 at 6:29 AM, dakdakwill said:

I recently got the game and have not been able to play it once, my game will start and be fine till i log into it then when the main menu starts up the game crashes with no error message or anything just crashes i would really appreciate some help.

Please read the topic first:

 

[dakdakwill]

On 6/29/2020 at 5:53 PM, RedKestrel said:

Could you please list your computer specs? CPU, RAM, Graphics card (and driver version number) and your windows version.

If your game is crashing like that it may be an improper install or an issue with your Windows Install, or maybe a driver issue. You can check the Windows Event Viewer, whenever Il-2 shuts down unexpectedly it should have an entry there with a time stamp. If there is a problem with a windows or game file being corrupted, not existing, or something like that, there should be an error code. If you find something like that post it and maybe we can figure out the issue.

You can also contact support here: https://il2sturmovik.com/support/ . They can be a while getting back to you sometimes so I would make a report of your problem (with your specs and other relevant info) so that you can enter the queue. In the meantime post your findings here as well, and if it is an easy fix maybe I or someone else can help you a bit.

I have a 1080 i7-7700k 32gb of ram my gforce driver is 451.48. while starting the game to check the logs after crashing it works just fine now,im beginning to think itt is my joystick if that is even possible.

[jollyjack]

7 minutes ago, dakdakwill said:

I have a 1080 i7-7700k 32gb of ram my gforce driver is 451.48. while starting the game to check the logs after crashing it works just fine now,im beginning to think itt is my joystick if that is even possible.

 

Try  this?: https://www.freewarefiles.com/Joystick-Tester_program_33788.html

[dakdakwill]

1 hour ago, jollyjack said:

 

Try  this?: https://www.freewarefiles.com/Joystick-Tester_program_33788.html

it seems that this cannot find the joystick i have no idea why.

[jollyjack]

try JoyID to see if it has an ID, and USBdeview to remove erroneous drivers

Edited July 4, 2020 by jollyjack