can't see the collector aircraft after activation

[flyer_49]

Hi all,

 

I looked through the forums for the answer to my problem but can't find it so thank you for your help in advance.  I purchased the P-38 and P40 as stand alone collector aircraft and was able to fly them both for a few days before I inadvertently bought a duplicate map.  The support team was very helpful and deleted the map from my account and refunded the money (which I used to purchase the map that I wanted).  After the map was deleted/removed from my account, I could no longer find the P38 in my menu.  The P40 is still available but the P38 is not.  In addition, the P51 and P47 are in the menu but if I select them the game will go through the start-up for the game and when it gets to the insertion into the game, I get a black screen ( I can still see the hangered aircraft behind the black screen). I will include JPEGs for your review.  Picture one shows that the purchased and activated P38 is still locked,  Picture two shows that the P38 is no longer available in my account.  It's worth mentioning that the P38 does show in in the enemy list to fight against but not fly.

 

Thanks again and I look forward to flying with all of you,

 

flyer_49

Edited April 13, 2020 by flyer_49
Incorrect picture label

[41Sqn_Skipper]

Contact support

[flyer_49]

I have...no joy