asdasd Posted March 10, 2020 Posted March 10, 2020 Hello, I have the Battle of Stalingrad on the steam account and I have bought by mistake Battle of Moscow on this web account. Years ago I bought the Battle of Stalingrad and I didn't remember that you can take advantage of the web offers with the steam account so I bought Battle of Moscow with this account. I would like to know if you can change the Battle of Moscow to the steam account. Thank you very much Regards
AndyJWest Posted March 11, 2020 Posted March 11, 2020 You need to contact support directly: https://il2sturmovik.com/support/
asdasd Posted March 11, 2020 Author Posted March 11, 2020 (edited) I have opened this topic because they don't answer me from support. I need to know if they can change the Battle of Moscow to my main account. If they can't change the Battle of Moscow to my steam account, I'll talk to Xsolla for refund. Edited March 11, 2020 by asdasd
cardboard_killer Posted March 11, 2020 Posted March 11, 2020 Cant you just link the accounts? I bought BoS on steam, bought BoM here and linked the accounts without problem, although I can't remember how I did it. And then eventually bought most of the rest of BoX here, but still use the steam launcher.
asdasd Posted March 11, 2020 Author Posted March 11, 2020 I can't find that option of link in the account profile. On the website you can login with steam account, maybe that happened to you. My two accounts have two different emails.
asdasd Posted March 17, 2020 Author Posted March 17, 2020 The company has solved the problem for me. They have disabled Battle of Moscow from this account so that I can activate it on the other. I'm very grateful. Thanks very much and regards 2
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