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spit v was bought from steam but not running


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Posted

I bought 3 aircraft from steam and have lost that money.  This I accept.  When I repurchased 2 of those aircraft from IL2 BoS website I could only do so as gifts.  This to my surprise would not allow me to use them for my own purposes in my game.   Please help.  I love flight simming and the IL2 BoS is truly a collective work of art.  I am frustrated with thye response from Steam.  I will only buy from the IL2 website from now on.

Posted (edited)
48 minutes ago, pjmack11377 said:

I bought 3 aircraft from steam and have lost that money.  This I accept.  When I repurchased 2 of those aircraft from IL2 BoS website I could only do so as gifts.  This to my surprise would not allow me to use them for my own purposes in my game.   Please help.  I love flight simming and the IL2 BoS is truly a collective work of art.  I am frustrated with thye response from Steam.  I will only buy from the IL2 website from now on.

 

Hi mate,

 

well, there is something wrong with your account, because you said that you could buy 2 aircraft form the IL2 website only as a gift. To me it sounds as if you already have those 2 planes and therefore you can only buy them as a gift. Make sure, you are using only one and the same account (nickname / email address) to run your game resp. to buy things.

 

So, my question to you is:

 

- Is your nickname "pjmack11377" the same name you use to log into the game "IL2 Greate Battles"? This has nothing to do with your login name of Steam!

- If you check your purchases here on the IL2 website, can you see your planes you acquired from Steam?

 

image.png.86430c4ccff40d78b78f370e6d52a183.png

 

If not, try to register the activation key here. You   should find a registration key of your product you purchased on your Steam account.

 

image.png.6e80e5b554de8405e77d2fb320ae388b.png

 

Hope this helps.

 

Cheers

 

 

48 minutes ago, pjmack11377 said:

I will only buy from the IL2 website from now on.

 

This is btw. a very sensible intention for 2019!

Edited by -IRRE-Therion
Posted

IRRE,  Thank you for the reply.  I have only one account as far as I know.  I am frustrated with Steam because they do not supply a cd key for online content.  I have checked the forums and this seems to be an existing problem.  Ill live with what I have and enjoy the holidays shedding all Steam frustrations.  Merry Christmas

Toots_LeGuerre
Posted

STEAM did the same thing to me--the download stopped half way through--they said I had all of it--and I never got my planes.

STEAM should be abolished.

It has no place anywhere around this otherwise excellent sim.

GET RID OF STEAM!!!!

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