rjdunn03 Posted July 17, 2018 Posted July 17, 2018 (edited) Good afternoon everyone. My steam key for Battle of Staligrad was randomly revoked this morning. I've also purchased battle of moscow on steam as well, and multiple campaigns on this website, however I am locked out of everything. This is despite the large amount of money I have invested. Looks like the issue is widespread too because there are a large number of complaints hitting the review section today. Devs, can you please explain yourselves. EDIT: Adding a screenshot for trolls who think I bought the game from a third party. Edited July 17, 2018 by rjdunn03
357th_Dog Posted July 17, 2018 Posted July 17, 2018 I had a message that my BOM key was revoked..yet my BOM content was still there and wasn't showing as errored out?
rjdunn03 Posted July 17, 2018 Author Posted July 17, 2018 (edited) mine didn't say that Moscow was revoked, only Staligrad, but the link to access the base game is deleted from my steam account Edited July 17, 2018 by rjdunn03
357th_Dog Posted July 17, 2018 Posted July 17, 2018 Just now, rjdunn03 said: mine didn't say that Moscow was revoked, only Staligrad No I know...I'm saying it seems a bit hit and miss
SCG_Space_Ghost Posted July 17, 2018 Posted July 17, 2018 Don't buy the game from a third-party reseller like G2A or Kinguin - that is nobody's fault or problem but your own and I have no sympathy. 1 1
rjdunn03 Posted July 17, 2018 Author Posted July 17, 2018 I bought them both on steam during the sale with my CREDIT CARD 1 minute ago, Space_Ghost said: Don't buy the game from a third-party reseller like G2A or Kinguin - that is nobody's fault or problem but your own and I have no sympathy. You don't even know what you are talking about so move on. I bought them on my account with the same credit card i buy all my games with. See the screenshot above.
SCG_Space_Ghost Posted July 17, 2018 Posted July 17, 2018 (edited) 3 minutes ago, rjdunn03 said: -snip- You don't even know what you are talking about so move on. -snip- Boohoo, whoaaa is meee. Edited July 17, 2018 by Space_Ghost
rjdunn03 Posted July 17, 2018 Author Posted July 17, 2018 (edited) 2 minutes ago, Space_Ghost said: Boohoo, whoaaa is meee. Do you have anything useful to add or are you just trolling? I mean you said something that was flat out false and then get butt hurt when I prove you wrong. Edited July 17, 2018 by rjdunn03 2
beavisCZ Posted July 17, 2018 Posted July 17, 2018 Same problem. I linked steam account at login page ingame and after few hours games are revoked. I bought Stalingrad and Moscow on steam or on local game shop, I dont know. But I think that it is something with account linking. :( So I lost bought games, great!
SCG_Space_Ghost Posted July 17, 2018 Posted July 17, 2018 (edited) 1 minute ago, rjdunn03 said: Do you have anything useful to add or are you just trolling? What "useful" thing are you looking for by haughtily asking the developers to explain their non-issue to you when you could've simply contacted Steam's wonderful support team or contacted 1CGS/777's in house support? Edited July 17, 2018 by Space_Ghost
rjdunn03 Posted July 17, 2018 Author Posted July 17, 2018 Just now, Space_Ghost said: What "useful" thing are you looking for by haughtily asking the developers to explain their non-issue to you when you could've simply contacted Steam's wonderful support team or contacted 1CGS/777'd in house support? A non-issue? Are you really this dense? I did contact support, however, I want people to be made aware of the issue.
[APAF]VR_Spartan85 Posted July 17, 2018 Posted July 17, 2018 In fairness, space_ghost you kinda jumped the gun by accusing a user of purchasing third party keys and that was the problem.. and then mocked them.. i get your point but not needed items were purchased from steam and the user was trying to make it aware for the community... lets play nice people 3
unreasonable Posted July 17, 2018 Posted July 17, 2018 8 minutes ago, rjdunn03 said: I bought them both on steam during the sale with my CREDIT CARD You don't even know what you are talking about so move on. I bought them on my account with the same credit card i buy all my games with. See the screenshot above. Most of the people who have been locked out seem to have purchased from an external seller: that is why people are asking. If you purchased from Steam directly that is something odd: so far this is the first case like that I have seen mentioned. Let us know what support says...... 1
SCG_Space_Ghost Posted July 17, 2018 Posted July 17, 2018 (edited) 2 minutes ago, unreasonable said: Most of the people who have been locked out seem to have purchased from an external seller: that is why people are asking. If you purchased from Steam directly that is something odd: so far this is the first case like that I have seen mentioned. Let us know what support says...... Pre-cise-a-mundo. 3 minutes ago, spartan85 said: -snip- you kinda jumped the gun -snip- A jumped gun is also haughtily demanding an explanation from the development team regarding an issue that is, in all likelihood, with almost complete certainty, not their fault or their issue... Or in other words... Yep... A non-issue. Edited July 17, 2018 by Space_Ghost
seanyc123 Posted July 17, 2018 Posted July 17, 2018 (edited) 2. This forum is provided by 1C-777 Ltd. as a courtesy and its usage is a privilege and 1C-777 Ltd. reserves the right to ban any member temporarily or permanently for any reason at any time. Any penalties listed below for violations of the rules are guidelines only and forum administration may take additional action if they feel it is warranted. Use of the forum is not connected to usage of the game and access to this forum is not guaranteed to users as a consequence of purchasing the game. Contact support. Edited July 17, 2018 by SYN_Haashashin
SYN_Haashashin Posted July 17, 2018 Posted July 17, 2018 Hi all, Several topics about this already. Do as Jason (devs) said and contact support, if your key is legal shouldnt be a problem. As other said, do not buy anywhere but here or steam since some key are obtained illegaly and sold over at different webpages. Locked
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