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Posted (edited)

I have Battle of Msocow (premium edition) and Battle of Stalingrad (standard edition), both bought through the IL2 website, not Steam.

 

I launch the game last night for the first time in a few weeks and it downloaded a small update - about 130Mb.

 

When I hit play, the game asked me to log in, for some reason, and I get the message "#4: Wrong e-mail or password (make sure you activated your key on our website).

 

I hadn't changed anything, so I chose the "Password recovery" option from the login screen, in case I'd messed up the password. This took me to my account and so there I changed my password, to make sure it was correct. But I still have the same problem.

 

So then I deleted the game from my hard drive and downloaded it again from the website - the IL2_setup_BoM.exe

 

I installed that, let it download the 8Gb of data, and still I have the same error message above.

 

What's going on?

Edited by ACG_Bunny
No.85_Camm
Posted

Bunny, I suggest you contact the Support team

Posted

Is that the same Camm as in Camm of ACG? If so, aye up mate, hope you're well!

 

I will do - cheers ?

No.85_Camm
Posted

Hi Bunny..........yes, it's me....same old Cam. I'm fine thanks. Hope all is well with you. If you contact the Support team, they'll sort you out. Let me know how you get on. :biggrin:

Posted

Great to hear ?

 

Will do - fingers crossed they know what to do - it sounds like I'm not the only one so hopefully it's a simple process!

 

 

Posted

@ACG_Bunny did you link anything to Steam as  per the of weeks ago? If so have you tried launching it from Steam?

Posted

I don't have anything in Steam. I checked there but no game showing - I assumed it was like that as I bought both through the website.

 

We had an email a few weeks ago?

No.85_Camm
Posted

Bunny, If you bought it from the website and haven't paired it to Steam....just contact the Support team, They'll sort you out.

Posted

Great one - sounds like I've missed out on something important ?

No.85_Camm
Posted

It's not all that important.......it's just that you can start your game from Steam (once you've paired up), that's all

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