Guest deleted@50488 Posted July 9, 2018 Posted July 9, 2018 After giving a few hints that something was not ok with it, and also after the last win 10 update which brought my system to Version 1709 Build 16299.522, the device completely quited working, although it shows correctly in the Device Manager. I uninstalled and wipped the drivers, re-installed, changed USB ports, erased registry entries, everything to no avail. The software 5.4.2 runs ok, show the green Status led in the interface ( botton right ), but the camera status led never lights, and there aren't any green leds on the camera. Any suggestions ?
Feathered_IV Posted July 9, 2018 Posted July 9, 2018 I had the same issue, but reinstalling the tir5 software fixed it.
Guest deleted@50488 Posted July 9, 2018 Posted July 9, 2018 Well, there's at least one recent thread at the Naturalpoint Forum reporting that same quirk... https://forums.naturalpoint.com/viewtopic.php?f=60&t=15948
kramer Posted July 10, 2018 Posted July 10, 2018 I had the same issue, after reisntal of natural point soft it worked as before.
Guest deleted@50488 Posted July 10, 2018 Posted July 10, 2018 Thx guys for your posts / info. I emailed NaturalPoint support and they asked for additional info which I sent today. When / if a solution is found I'll report it here ;-) But I'm getting mentally prepared to start using my good-old coolie-hat switch :-)
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