Spitfir3 Posted June 21, 2018 Posted June 21, 2018 Let me explain and then tell you what I did, I brought IL-2 BOS on steam last year but for some strange reason the game was revoked and when I contacted steam they gave me the game back on my account, now I have a new steam key of the game but when I try to log in I cant even log in because it says Error#5: License Key is not activated. When I try to activate the key on the IL-2 Website it says that a similar product has been activated, now at this moment and time I cant even get the "CD Keys" option to show on steam to try it again. I have contacted IL-2 Support two days ago Ive sent a ticket and an Email but still nothing, is this normal? Please help I cant play IL-2 BOS only CODB or ROF but I want to play BOK soo Thank You.
Werner_Voss Posted August 2, 2020 Posted August 2, 2020 (edited) On 6/21/2018 at 3:56 AM, Spitfir3 said: ...... but when I try to log in I cant even log in because it says Error#5: License Key is not activated. And I've exactely the same Error #5 issue with Rise of Flight currently (not Steam but DVD retail version; going offline works like a charm). What a plague, how rediculous this is !!!! Some days ago I've bought successfully various content on their store https://riseofflight.com/store/ In my user account every single item, even the previously bought ones, are activated and listed green. But I cannot go online cause of Error#5. As a result my content for which I've already paid for, stays greyd out and inactive, not accessible to me . I've opened a support ticket some days ago, but still no reply, only silence. Honestly, at the the very moment I feel robbed and completely pranked. Yes, I'm royally pissed !!! Edited August 2, 2020 by Werner_Voss
1CGS -DED-Rapidus Posted August 4, 2020 1CGS Posted August 4, 2020 @Werner_Voss, please write to tech support, they are waiting for you there (https://riseofflight.com/support/)
Werner_Voss Posted August 5, 2020 Posted August 5, 2020 13 hours ago, -DED-Rapidus said: @Werner_Voss, please write to tech support, they are waiting for you there (https://riseofflight.com/support/) I already wrote them, and have discribed my issue in detail, but still no answer . By the way, thank you for your encouragement.....
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