D_Konig Posted May 11, 2018 Posted May 11, 2018 Tried using promo code to buy BOM at 40% off, browser crashed before I could complete purchase. Now I can't use the promo code since it's "already used". GG
Mitthrawnuruodo Posted May 11, 2018 Posted May 11, 2018 Probably best to contact support if there is no answer anywhere.
D_Konig Posted May 11, 2018 Author Posted May 11, 2018 3 hours ago, Mitthrawnuruodo said: Probably best to contact support if there is no answer anywhere. I did, no answer. 37 minutes ago, Bumfluff said: I’m not clear where I actually find my promo code? Log in to il2sturmovik.com, click profile - theres a tab on the right for "promo codes".
Mitthrawnuruodo Posted May 11, 2018 Posted May 11, 2018 29 minutes ago, D_Konig said: I did, no answer. It usually takes some time. Don't give up immediately.
AtomicP Posted May 11, 2018 Posted May 11, 2018 7 hours ago, D_Konig said: I did, no answer. Log in to il2sturmovik.com, click profile - theres a tab on the right for "promo codes". I had a problem with PayPal going in a login loop so I burned my code too. I suspect customer service have a respond within 48 hours kind of system so we'll have to be patient!
-TBC-AeroAce Posted May 11, 2018 Posted May 11, 2018 Chill. If it didn't work put in a ticket and they will sort it out.
Sotka94 Posted May 11, 2018 Posted May 11, 2018 Sorry to hear that, Koenig and Atomic... If support can't fix it for one of you, I guess it's safe and allowed for me to PM my code for someone else to use? I won't be needing it, since I already have all the Battles and planes. I got the idea from here: That said, hope your problems get resolved! 1 1
Citizensnips2008 Posted May 12, 2018 Posted May 12, 2018 I've jad the same problem no response from my ticket yet
-332FG-Gordon200 Posted May 12, 2018 Posted May 12, 2018 21 hours ago, Habsburger said: Sorry to hear that, Koenig and Atomic... If support can't fix it for one of you, I guess it's safe and allowed for me to PM my code for someone else to use? I won't be needing it, since I already have all the Battles and planes. I got the idea from here: That said, hope your problems get resolved! I will offer my Promo Code to someone who would like to use it also. I bought the premier edition of each battle and have all the planes. 1
Citizensnips2008 Posted May 12, 2018 Posted May 12, 2018 11 minutes ago, Gordon200 said: I will offer my Promo Code to someone who would like to use it also. I bought the premier edition of each battle and have all the planes. That's very kind of you, could I use yours Gordon? Today's the only day I have to play IL2 for a while I was going to try out the P40! If I get a response I'll pass my code on to someone else. 1
-332FG-Gordon200 Posted May 12, 2018 Posted May 12, 2018 11 minutes ago, Citizensnips2008 said: That's very kind of you, could I use yours Gordon? Today's the only day I have to play IL2 for a while I was going to try out the P40! If I get a response I'll pass my code on to someone else. Check your messages. Happy flying! 1
Kalshi Posted May 13, 2018 Posted May 13, 2018 Hi all, i just signed up for an account in the hope of getting a promo code, does anyone know if people who haven't bought the game yet will be getting the promo. really hoping i do so i can purchase the game.
RedKestrel Posted May 13, 2018 Posted May 13, 2018 (edited) 4 hours ago, Kalshi said: Hi all, i just signed up for an account in the hope of getting a promo code, does anyone know if people who haven't bought the game yet will be getting the promo. really hoping i do so i can purchase the game. I think it's just for people who already own at least one of the games. I'm not going to be using mine, I have BOM and BOS and don't really need any of the collector craft right now, so I can PM you mine if you'd like. I think you can share them...so let me know and we'll try it out. Edited May 13, 2018 by RedKestrel
Kalshi Posted May 14, 2018 Posted May 14, 2018 (edited) many thanks for the offer, just checked my profile and they have been good enough to give me the promo. Edited May 14, 2018 by Kalshi new info 1
BSS_Stel Posted September 12, 2018 Posted September 12, 2018 Same happened here. I'll contact support to see if I can get the promo code back. Hurricane will be hitting here (NC) ~48 hrs from now, so I'll probably lose power...and the promo.
P51DMatt Posted September 12, 2018 Posted September 12, 2018 (edited) 53 minutes ago, BSS_Stel said: Same happened here. I'll contact support to see if I can get the promo code back. Hurricane will be hitting here (NC) ~48 hrs from now, so I'll probably lose power...and the promo. Stay safe man! I sincerely hope it doesn't stall out on the coast like some are predicting. That would be devastating. Edited September 12, 2018 by P51DMatt
BSS_Stel Posted September 12, 2018 Posted September 12, 2018 (edited) Appreciate the thought. All stores here are out of water, lanterns, etc. And no gas at the pumps. We're not on the coast, but still in the Sandhills area in the path. All buttoned up and ready. Support just reactivated one of the promo codes (for FC), so purchase is complete. See you in the cyber skies when the wind dies down. Edited September 12, 2018 by BSS_Stel 2
Tricky013 Posted September 13, 2018 Posted September 13, 2018 I seem to be in a slightly different situation with the codes. My 10% discount code worked but the additional code did not..... so I lost an additional 25% discount. Close off is tonight (I’m in Australia) so I had to go with just the 10%. Is it worth going to support to get a response?
Cpt_Cool Posted September 13, 2018 Posted September 13, 2018 10 minutes ago, Tricky013Tricky013 said: I seem to be in a slightly different situation with the codes. My 10% discount code worked but the additional code did not..... so I lost an additional 25% discount. Close off is tonight (I’m in Australia) so I had to go with just the 10%. Is it worth going to support to get a response? The 25% codes only work on things which are not in early access. So BoBP, FC, and TC are no go.
BSS_Stel Posted September 13, 2018 Posted September 13, 2018 As Cpt_Cool said above. Also, I was told by support that as long as your purchase was not completed, the code renews within 12 hrs. My second code never showed back up in my profile, listed as available, but I just purchased a BOM collector plane and the code appeared and applied automatically when I went to check out. Worked! BTW, my experience with "support" in this matter was very good. They answered my submitted tickets via email in less than 24 hrs from submission. Good luck!
Voidhunger Posted September 13, 2018 Posted September 13, 2018 same problem here with ROF promo code and the discount ends tomorrow ?
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