Invisible planes - Online server

[Tipskin]

Hi Developers team.

I have a weird bug. 
Flying online (Berloga/Wing of Liberty); I can see the team chat and interact with the other players but all planes are invisible/not showing on my screen.
It happens only when I log via a VPN server. (sometimes I must since I live in the pacific and the ping to Europe is high).

I have videos of being shot down without seeing the planes behind me or their tracers. I can even coordinate in the server chat and get a confirmation from the enemy that is his right behind me.
When i'm asking him to aim next to me - there are no tracers.

When i'm asking him to hit at me directly -  there are no tracers but there are the small explosions and I can see the hits on my plane.

 

Any idea why is it happening?

[THERION]

Hi,

 

I'm not a network engineer, but have some knowledge of IT. The problem might be playing via an VPN server.

 

You're describing the situation where you don't see your opponent but get shot. So apparently he sees you,

isn't it? And I suppose your opponent isn't logged in via a VPN server, right?

 

Is this issue happening only on Berloga/WoL? Or is it just noticed here because you only fly there?

- Try to connect to other servers and see how's the behaviour there

- Try to find a server with low ping and login without any VPN server. See how it works there

 

As already said, I'm not a network specialist but I think your problem is related with this VPN server, because

you are connected via VPN to those servers mentioned, but all the other players are not. So to speak, you

have a "trusted" connection via VPN to the gaming server, but the other players not. This might be the problem.

 

Cheers

[Tipskin]

Yes Therion, you seem to understand the situation I described.
They do see me,  they do not log via VPN, and when I don't use a VPN it is all normal.
I understand it is related to the VPN network as well. 
Since my ping is improved via that VPN but playing online is impossible when I'm being seen and can't see anyone I wanted to know if there is an obvious fix or a is it a bug.

Thanks,

[THERION]

I'm not sure because I don't think it's a bug - it is how a VPN connection works. You have a trusted connection

to the gaming server via VPN - that's OK for the gaming server because:

- he will plot your plane (direction, altitude, speed and angle, even what you're doing aka shooting, bailing out etc.)

- he will plot all other planes the same way like you

 

But your VPN connection will only allow your interaction on the server, hence your game client (your PC) will

communicate with the server via VPN / server IP. But all other planes with each another IP will not be trusted

by your VPN connection, they are "invisible" so to speak - and that's all VPN and what VPN is for.

 

I give you another example: I do my payments via VPN connection to my bank's server. But I'm not the only

one who's doing his payments on the server. So do I want the others to see me? Do the others want to see me?

No - except for the ones who'd like to commit fraud, but thanks VPN they won't be able to do it.

 

So, sorry, but I don't think your issue is going to be seen as a bug.

 

Cheerio

Edited April 12, 2018 by EAF_T_Therion

[Tipskin]

Cheers, Thanks,