key activated Kuban will not start - #5 key error

[Bagshott]

Hi;

I have sent three detailed requests for help to the tech dept.  No answers in four days.

 

1) I have ,non Steam, new,  IL2 store bought Kuban installed on  my E:/ drive. 

 

2) I have checked my IL2 site profile and it shows that my key is activated.   (Even re-entered to make sure.  Site says key activated)

 

3) Start up launcher and hit play.   Enter email and password .   Hit enter.   I keep getting #5 key not activated error message.

 

Some kind heart out there.  Please help me.  Anything that might stick to the wall?

 

Baggy

[LLv24_SukkaVR]

I would contact support https://il2sturmovik.com/support/request/

[Bagshott]

Great:

Thanks.  I just sent another request.  This is #4!

Edited March 18, 2018 by Bagshott

[SAG]

3 hours ago, Bagshott said:

Great:

Thanks.  I just sent another request.  This is #4!

 

Give them some time, i know it suck, but they've just released a major expansion and are probably handling all the unexpected bugs that might have come along.