startup #5 key activation required - key is actived!

[Bagshott]

Hi;

I have sent three detailed requests for help to the tech dept.  No answers in four days.

 

1) I have ,non Steam, new,  IL2 store bought Kuban installed on  my E:/ drive. 

 

2) I have checked my IL2 site profile and it shows that my key is activated.   (Even re-entered to make sure.  Site says key activated)

 

3) Start up launcher and hit play.   Enter email and password .   Hit enter.   I keep getting #5 key not activated error message.

 

Some kind heart out there.  Please help me.  Anything that might stick to the wall?

 

Baggy

[69thSpiritus]

This is the Cliffs of Dover section. You'll have better luck on the BoX side of the forums.