question about support of 1C-777

[spikes525]

hi, it's been now 1 week i try to contact support for refund and question and i never received anything, is this normal or customer service

thank's

[Willy__]

They are taking a holiday break:

 

https://forum.il2sturmovik.com/topic/33128-merry-christmas-everyone-and-happy-new-year/

[-TBC-AeroAce]

1 week seems a bit slow. I guess it is because of the time of year.

[216th_Jordan]

Checked Email spam folder?

[spikes525]

I received reply this morning finally..

So it's gonna be ok

Happy holidays