System crashs to restart

[Deltahawkoz]

Hi

 

Title says it all...I am happily playing Blitz...and then..pow..the system blacks out..crashs to restart...

 

Operating System

Windows 10 Pro 64-bit

CPU

Intel Core i7 3770K @ 3.50GHz 57 °C

Ivy Bridge 22nm Technology

RAM

8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)

Motherboard

Gigabyte Technology Co. Ltd. Z77-HD3 (Intel Core i7-3770K CPU @ 3.50GHz) 47 °C

Graphics

VA2349 Series (1920x1080@60Hz)

8192MB ATI Radeon RX 580 Series (Gigabyte) 47 °C

Storage

59GB M4-CT064M4SSD1 ATA Device (SSD)

596GB Western Digital WDC WD6400AAKS-00A7B0 ATA Device (SATA) 58 °C

111GB SATA SSD ATA Device (SSD) 30 °C

Optical Drives

ASUS DRW-24B3ST ATA Device

Audio

Realtek High Definition Audio

 

The Windows Reliability Monitor..says  Radeon Settings..Host application stopped working...

Problem signature

Problem Event Name: BEX64

Application Name: RadeonSettings.exe

Application Version: 10.1.1.1682

Application Timestamp: 58fea395

Fault Module Name: RadeonSettings.exe

Fault Module Version: 10.1.1.1682

Fault Module Timestamp: 58fea395

Exception Offset: 00000000002f5b2c

Exception Code: c0000409

Exception Data: 0000000000000002

OS Version: 10.0.15063.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 53c6

Additional Information 2: 53c629747f7402cd9f1920270f989cdf

Additional Information 3: 5fc2

Additional Information 4: 5fc2125e0b91a4a2d47108ab47a9b505

 

Any clues.??  The game does not like Radeon??

Hope this helps...

Edited December 16, 2017 by Deltahawkoz

[nashash]

i am having a similar crash , it has happen once before but this last time i selected  quick mission dogfight advantage axis , i broke off from fight and returned to base, as i was flying over land and site seeing i get a crash , my monitor turns off and i have to long press the tower  button to shut off tower , i also remember the first time i had this crash in quick mission i was also flying over land when it crashed

 

windows 7 , gtx 1070 4gb  ,  16gb ram

[nashash]

i notice Blitz changes my windows 7 to windows basic, the mod version of CloD never did that , i can't find a way to stop Blitz from changing windows to basic.

[69thSpiritus]

Thanks for the info (both posters). Hopefully we can look into things but there are a good amount of TFS members who are on holiday for at least the next couple days now, so please don't think you are being ignored. 

[Deltahawkoz]

Hi all..I tracked my problem down..nothing to do with game at all..it was my inadequate PSU...I had recently upgraded my GPU and foolishly thought I could get away with using my legacy PSU...My bad.  If anyone else is having crash to reboot, it almost always (from my research) is an underpowered PSU..Confirmation came when I tried to run Furmark...and same result. Crash to reboot.  Hope this helps.