2.009 Game crashing.

[totalize]

I posted my request for help in the 2.009 vr discussion topic and got no response. Also emailed IC tech support and no response from them either.

 

I am getting a #10036 error personal package not available for your account or your game copy includes modified configuration files. 

 

Since installing 2.009 my game gives me this error and is unplayable. Really frustrating because I am not regular player of the game and it worked great for me up until then. With the 2.009 coming out I purchased, downloaded and installed BOM ( I have BOS and the LA5 and FW190 planes) on steam but realized they don't offer the premium edition which I wanted. So they refunded my purchase. When I next logged on the BOM icon's were gone as expected and 2.009 was downloaded and installed. Now the damn game doesn't even work. I was about to purchase BOM premium but not now.  The crashing and lack of support is making me shy away from this sim and any further purchases.

[Solmyr]

Wasn't 2.009 released only yesterday afternoon ?.. Be a bit more patient before threatning them from your future loose of confidence.

 

I know it's a basic question, but, did you restart the launcher, the PC ?

[totalize]

guess it was an online issue. It's now fixed.

[Thad]

Salutations,

 

Yea, a bit of patience after a major patch would be appropriate. Glad your issue was resolved.

[totalize]

not threatening anyone.

[Timeerror]

Nothing is fixed, nothing is working.

[BOO]

Nothing is fixed, nothing is working.

 

We lets just look through that comprehensive description of your problem and see if someone can help..............