Gl-l0st Posted March 7, 2017 Posted March 7, 2017 Pasted PROMO Code into shopping cart, clicked "apply", discount was provided, clicked "buy for myself", clicked "pay by VISA", new page loaded with error. VISA purchase did not happen. Now PROMO Code doesn't work because it thinks I have made a successful purchase. Please is this fixable because I would like to take advantage of the huge discount before it expires. I have filled out the support link page but have not had any reply yet as it's probably middle of the night. I can see somebody else had the exact same error a month or so ago. Do you get an email with a new link to the code or whats the go with the support for this type of error? Much appreciated. Gl-l0ST
Gl-l0st Posted March 7, 2017 Author Posted March 7, 2017 Please "Support Staff" is this fixable before end of PROMO?
Gl-l0st Posted March 7, 2017 Author Posted March 7, 2017 There is still a problem with click "pay by VISA", this empty page opens with an error. https://secure.authorize.net/gateway/transact.dll The following errors have occurred.(13) The merchant login ID or password is invalid or the account is inactive.
Professor1942 Posted March 8, 2017 Posted March 8, 2017 Careful clicking that button, I also got an error but my credit card WAS charged.
Gl-l0st Posted March 8, 2017 Author Posted March 8, 2017 I sent another support ticket last night after the third failure. It takes some hours for the failed purchase attempt to register with the PROMO site and reactivating the code. This time support hasn't responded, s'pose it's not worth the time and hassle for them on a $47.00au purchase. Arh well too bad I missed out, maybe they will have another PROMO in the future.
Gl-l0st Posted March 8, 2017 Author Posted March 8, 2017 Careful clicking that button, I also got an error but my credit card WAS charged. I don't see the credit card details page, so no details about purchasing are exchanged. When I click the "pay by VISA" icon, this empty page below opens with that error (13) quoted below. https://secure.autho...ay/transact.dll The following errors have occurred. (13) The merchant login ID or password is invalid or the account is inactive
Gl-l0st Posted March 8, 2017 Author Posted March 8, 2017 (edited) Promo code allows purchasing at a reduced price.To use your discount code, copy and insert it into Promo code field in our store Promo Code Expiration date Status 40% OFF Battle of Moscow - Premium Edition XXXXXXV March 8, 2017, 9 a.m. already used 40% OFF Battle of Moscow - Standard Edition XXXXXXX X9N March 8, 2017, 9 a.m. expired You don't have active promo codes. PROMO Code has not been used it failed during the "Pay by Visa" function. Outlined in my post above. I give up. :ph34r: Promo code allows purchasing at a reduced price.To use your discount code, copy and insert it into Promo code field in our store Promo Code Expiration date Status 40% OFF Battle of Moscow - Premium Edition XXXXXXV March 8, 2017, 9 a.m. already used 40% OFF Battle of Moscow - Standard Edition XXXXXXX X9N March 8, 2017, 9 a.m. expired You don't have active promo codes. PROMO Code has not been used it failed during the "Pay by Visa" function. Outlined in my post above. I give up. :ph34r: THANK GOD! Now piss off WTF Edited March 8, 2017 by Gl-l0ST
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