New download disaster

[taffy2jeffmorgan]

I had a problem with the first download of the most recent upgrade , it started but failed to finish, so started again which seemed to be ok ? uploaded and installed but !

 

 

When i click to play,  i am shown this message,  " Cannot create direct3D device, if you are running windows 7, need to be at least built 7601 ??

 

                                                                               Also please make sure platform update KB 2670838 is installed ?? "

 

 

I have the latest Nvidia driver installed, 

 

Question- if i have to uninstall the game, what steps do i take to reinstall, [ what path do i follow ]

 

 

Cheers.

[Dauntless]

https://support.microsoft.com/en-us/kb/2670838

[bald_eagle]

run winver check that you are on build 7601.

and install the update in :

https://support.microsoft.com/en-us/kb/2670838

Edited December 20, 2016 by bald_eagle

[taffy2jeffmorgan]

The game has performed perfectly up until now, i have never had to seek windows support to check if my computer has or has not got the necessary to run BoS.

 

I ask the question again, if i decide to uninstall, were do i have to go to so i can reinstall.

 

 

Thanks 

[bald_eagle]

If you installed from the il2 site then you go to profile-> download.

if from steam then install again from steam client.

[taffy2jeffmorgan]

Thanks Bald Eagle.

[216th_Jordan]

The game has performed perfectly up until now, i have never had to seek windows support to check if my computer has or has not got the necessary to run BoS.

 

I ask the question again, if i decide to uninstall, were do i have to go to so i can reinstall.

 

 

Thanks

Well Dx11 is a Newer technology than Dx9 and Windows 7 is quite dated now. Hope Windows 7 update works out for you!

[Lusekofte]

I had to install som win 7 updates that where not critical, then it worked. DO NOT UNINSTALL YOUR GAME. you find the updates you need among noncritical updates.