CDT in Campaign

[SharpeXB]

Detailed description of events before the crash (chapter, type of mission, plane setup, etc.);

CTD during campaign, long expert intercept mission in 109F. Crashed three times in a row

 

What was happenning to sound during CTD;

Froze, no sound

 

How did the GUI react? Was Esc key available, etc.;

No esc key available

 

If there were any error messages after the crash, then we need it's text or a screenshot;

Windows message “stopped working”

 

System info (dxdiag.txt);

 Attached

 

Screenshot of the game settings screen;

Attached

 

How oftne does the game crash;

So far three times in a row

 

Was this the first mission you played after the game was launched;

Yes

 

Exact directory where the game was installed;

F:\Program Files (x86)\1C Game Studios\IL-2 Sturmovik Battle of Stalingrad

 

Are you user or and admin of your PC (screenshot is recommended);

Yes

 

UAC settings (screenshot is recommended);

Attached

 

Brandmauer settings (screenshot is recommended);

I Don’t know what this is

 

Task manager report file;

I Cannot run this

 

Screenshot of custom difficulty settings (can be found in QMB);

Attached

 

Did you use old control configuration files backed up after October 4th? If not, have you encountered by difficulties during installation of the game from scratch on october 4th (5th)?

No

 

Was the launcher on when you played and experienced CTD?

Yes

 

If the launcher was on, did it have "Seed after download" option active?

No

 

DxDiag.txt

[SharpeXB]

I am crashing 100% of the time trying to run campaign missions in Air Bridge

Edited December 21, 2014 by SharpeXB

[SharpeXB]

Blue Screen crash

 

On Mon 12/22/2014 3:39:08 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\122114-10233-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x3B (0xC0000005, 0x0, 0xFFFFF8800E735E10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 12/22/2014 3:39:08 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0x0, 0xFFFFF8800E735E10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 

[SharpeXB]

1 crash

sound keeps going, esc key wont work, screen just freezes. after task manager then says Stopped Working

[SharpeXB]

On intercept mission in 109F screen went black, sound continued, then game resumed, then crashed with Stopped Working

[SharpeXB]

Fixed now. Thanks to 1CGS support for the help.

Edited January 2, 2015 by SharpeXB

[ShamrockOneFive]

Fixed now. Thanks to 1CGS support for the help.

 

What did they do for you?

 

I'm seeing exactly the same thing.

[SharpeXB]

What did they do for you?

 

I'm seeing exactly the same thing.

Here's the advice I got. One thing is to turn off Full Screen if you're running your monitors native res, you don't need it and that makes this and every other game I tried that with run really well.

 

First some advice BE CAREFUL! If you try the "Clean Launch" read the instructions carefully (Microsoft links on Zaks post) and be sure your boot disc is on hand. I screwed this up the first time and had to call my PC support.

 

Here's from Support:

 

Re-install the game and place it into a folder with shorter path, for instance, "C:\Games\IL-2 Sturmovik Battle of Stalingrad"

 

- make sure that all the game files deleted from your HDD

-perform a full reinstall of the game. When you reinstall, make sure that all the game files removed.

-remove, in the game-folder properties, attribute "read-only"

-setup or turn off your security software (antivirus, brandmauer, UAC, SmartScreen, etc.)

- make sure that you're logged into Windows as Administrator

- open context menu by a right click on game's icon, go to Compatibility settings and choose to Run as Administrator

 

Separately reinstall DirectX, Netframework 3.5 and Microsoft Visual C++ 2005 Redistributable from \1C Game Studios\IL-2 Sturmovik Battle of Stalingrad\data\updater\3rd_party or website Microsoft

 

Note: if you decide to do a clean launch, please, be considerate and careful. Do not modify any services that you're are not familiar with. Details about running services may be found in the Task Manager or in Control Panel -> Administration -> Services. You may also use the standard Backup features offered by Windows.

http://forum.il2sturmovik.com/topic/5321-faq-about-launcher-and-updating/

Edited January 6, 2015 by SharpeXB

[Sokol1]

I supposed this "Clean Launch" mean clean boot (or Clean Windows Startup = without load AV, AS...Facebook, STEAM, ADOBE, COREL, NERO...ect.etc.etc.) 

 

http://www.tweaking.com/articles/pages/performing_a_proper_windows_clean_boot_on_xpvista78,1.html

[SharpeXB]

I supposed this "Clean Launch" mean clean boot (or Clean Windows Startup = without load AV, AS...Facebook, STEAM, ADOBE, COREL, NERO...ect.etc.etc.)

 

http://www.tweaking.com/articles/pages/performing_a_proper_windows_clean_boot_on_xpvista78,1.html

Yes. Clean boot is it. Be careful to check "hide Microsoft Services" when disabling all the services or your PC won't start and you'll need the boot disc. :-(

Unless I know for sure what the service or program is (iTunes Steam etc) I don't disable it. I did the clean boot before re installing BoS.

I did not do the other gaming performance tips on Zaks post though.

 

I'm a near total computer dummy. Just FYI ;-)

But another tip I've found useful is System Restore.

http://windows.microsoft.com/en-us/windows7/products/features/system-restore

Basically if you screw up Windows and you want it back the way it was you can do this. That's how I put my system back in order after messing it up with the mistake doing the clean boot

[ShamrockOneFive]

Thanks for posting this SharpeXB. I'll have a look over this.

 

Aside from some of the more exotic stuff like disabling UAC I pretty much do this stuff as a matter of course. I always run with a slimmed down startup as I like to run things pretty tight and years of PC repairs for both myself and family/friends has taught me that the fewer the things running the better for sure.

 

I'm just wondering what leads to these CTD and then what in here helped solve it. Interesting stuff... I will investigate. Thanks!

[SharpeXB]

Another solution recommended by 1CGS and worked for me was to re-install my graphics driver and turn off GeForce experience.