Hello All   The information we are receiving suggests there is a common thread in the Crash reports and likely a common program or programs which are causing the problems. In order for us to identify that program or programs, we need to see what you are running in your PC. To get a list of programs running, please follow these instructions: - Start->run - type "cmd" and click "OK" - on the black window that opens, type "tasklist /svc" and press enter - right click on the window title and