Jade_Monkey Posted March 8, 2019 Share Posted March 8, 2019 My B2 not clicking fixed by itself after a few weeks. Must be one of those membranes that got stuck, who knows... Link to comment Share on other sites More sharing options...
SCG_Kuppis Posted March 15, 2019 Share Posted March 15, 2019 Dear @VIRPILControls, I´m interested in buying the throttle sometime in the near future, but everytime I check Virpil webstore, the throttle is "out of stock". Should I just place an order and be patient? Link to comment Share on other sites More sharing options...
III/JG52_Al-Azraq Posted March 15, 2019 Share Posted March 15, 2019 1 hour ago, Kuppis said: Dear @VIRPILControls, I´m interested in buying the throttle sometime in the near future, but everytime I check Virpil webstore, the throttle is "out of stock". Should I just place an order and be patient? There will be having a restock today, 18 pm GMT I think. They restock every two weeks usually. Link to comment Share on other sites More sharing options...
SCG_Kuppis Posted March 15, 2019 Share Posted March 15, 2019 1 hour ago, III/JG52_Al-Azraq said: There will be having a restock today, 18 pm GMT I think. They restock every two weeks usually. Thanks for the input, I did not know about the restock cycle. Link to comment Share on other sites More sharing options...
Jade_Monkey Posted March 20, 2019 Share Posted March 20, 2019 The latest firmware (3-14-19) is an absolute mess . BE WARNED. 3 Link to comment Share on other sites More sharing options...
VIRPILControls Posted March 20, 2019 Author Share Posted March 20, 2019 21 hours ago, Jade_Monkey said: The latest firmware (3-14-19) is an absolute mess . BE WARNED. Can you let me know what issues you're having with the latest firmware please? Link to comment Share on other sites More sharing options...
Jade_Monkey Posted March 20, 2019 Share Posted March 20, 2019 8 minutes ago, VIRPILControls said: Can you let me know what issues you're having with the latest firmware please? Sure, here are some off the top of my head: The game (IL2 BOS) would recognize the device but would not detect the key presses sometimes. The Z axis (the one in the middle finger when you grab the throttle) would jump from 0 to 50% and then go up lineraly to 100%. It seemed to be missing the first 50% with the travel despite calibrating multiple times. Rolled back to older firmware and solved it. Button profiles are all incorrect, so most of them are inverted, meaning when you press the button they are off and when you unpress they trigger as if you were holding them down. To undo this you have to set each one of the 50+ buttons from "inverted" to Normal, one at a time. I tried this multiple times just in case it was user error, but ultimately it seems like rolling back to previous firmware and callibrating is the only solution. Rolling forward again breaks the behavior. Link to comment Share on other sites More sharing options...
VIRPILControls Posted March 21, 2019 Author Share Posted March 21, 2019 2 hours ago, Jade_Monkey said: The game (IL2 BOS) would recognize the device but would not detect the key presses sometimes. That's a new one that I haven't heard before - I'll do some investigation into this! 2 hours ago, Jade_Monkey said: The Z axis (the one in the middle finger when you grab the throttle) would jump from 0 to 50% and then go up lineraly to 100%. It seemed to be missing the first 50% with the travel despite calibrating multiple times. Rolled back to older firmware and solved it. This is typically because of 1 of 3 reasons: When you're calibrating, you're not returning the axis to the physical center point before saving the calibration. You have an incorrect profile loaded for the firmware version which is causing some issues. Windows has some conflicting calibration data - this can be resolved by opening Windows joy.cpl, clicking properties on the MT-50 throttle controller, and on the "Settings" tab, click the "Reset to defaults" button. 2 hours ago, Jade_Monkey said: Button profiles are all incorrect, so most of them are inverted, meaning when you press the button they are off and when you unpress they trigger as if you were holding them down. This is because you haven't used the new "Profile Wizard" to create a save a new profile to the device. Each time you update the firmware, you need to create a new profile that was made for that firmware version due to underlying changes. It's possible the other issues you experienced were due to this! Link to comment Share on other sites More sharing options...
Jade_Monkey Posted March 21, 2019 Share Posted March 21, 2019 13 minutes ago, VIRPILControls said: This is because you haven't used the new "Profile Wizard" to create a save a new profile to the device. Each time you update the firmware, you need to create a new profile that was made for that firmware version due to underlying changes. It's possible the other issues you experienced were due to this! Thanks for the answers. I did use the profile wizard to load the profiles but it did not work. However, it does work as I expected it with the previous version, when i loaded up the button profiles after unsuccessfully trying the new firmware. Link to comment Share on other sites More sharing options...
GridiroN Posted March 21, 2019 Share Posted March 21, 2019 (edited) There is another gentleman who made a post about this on th eofficial Virpil forums. The new firmware reverses all the buttons and basically breaks stuff. The advice has been that it's because the user did not set the profile. Many users have tried including myself to either import a profile, set it back to factory, or reset it, and nothing fixes it. One guy got it working by manually going through all his buttons and setting them back up again, but this probably wouldn't work for me because my throttle on the new firmware keeps reporting a bunch of different buttons as being activated all the time. I just went back to 190109. Edited March 21, 2019 by GridiroN Link to comment Share on other sites More sharing options...
VIRPILControls Posted March 21, 2019 Author Share Posted March 21, 2019 It's very odd because I've had this reported a few times on the support portal - I've jumped on via TeamViewer and managed to get it sorted so it seems that something is getting lost in translation! After clicking "Create Profile" are you clicking "Save VPC Device" at the top? Do you have multiple VPC devices connected? Thanks for the feedback guys - any help you guys can give will help us out Link to comment Share on other sites More sharing options...
GridiroN Posted March 21, 2019 Share Posted March 21, 2019 4 hours ago, VIRPILControls said: It's very odd because I've had this reported a few times on the support portal - I've jumped on via TeamViewer and managed to get it sorted so it seems that something is getting lost in translation! After clicking "Create Profile" are you clicking "Save VPC Device" at the top? Do you have multiple VPC devices connected? Thanks for the feedback guys - any help you guys can give will help us out I can't try this tonight, but ill take a third look at this tomorrow after work! Link to comment Share on other sites More sharing options...
Seb71 Posted March 21, 2019 Share Posted March 21, 2019 16 hours ago, Jade_Monkey said: I did use the profile wizard to load the profiles but it did not work. However, it does work as I expected it with the previous version Previous version did not had a wizard. Link to comment Share on other sites More sharing options...
Jade_Monkey Posted March 21, 2019 Share Posted March 21, 2019 Not sure about the wizard. Im referring to a button to load profiles and you select a file with the pre-defined profiles which worked out of the box with the previous version. Doing this with the latest version loads the wrong button profiles. Link to comment Share on other sites More sharing options...
Seb71 Posted March 21, 2019 Share Posted March 21, 2019 50 minutes ago, Jade_Monkey said: Not sure about the wizard. Im referring to a button to load profiles and you select a file with the pre-defined profiles which worked out of the box with the previous version. Doing this with the latest version loads the wrong button profiles. And that is the cause of your problem. With the new software you no longer load a profile from a file. You generate the profile using the new wizard, as explained in the NEW manual. Link to comment Share on other sites More sharing options...
GridiroN Posted March 22, 2019 Share Posted March 22, 2019 (edited) On 3/20/2019 at 10:39 PM, VIRPILControls said: It's very odd because I've had this reported a few times on the support portal - I've jumped on via TeamViewer and managed to get it sorted so it seems that something is getting lost in translation! After clicking "Create Profile" are you clicking "Save VPC Device" at the top? Do you have multiple VPC devices connected? Thanks for the feedback guys - any help you guys can give will help us out Ok, I'm sitting here and taking a look at it again. This is what is happening: I open file titled VPC_JOY_SETUP (vpc configurator) It instructs me to update the firmware I update the firmware successfully I go to "PROFILE" and select the M50 Base. I click "CREATE PROFILE" and the software tells me I cannot make a profile unless I also have a grip. I only have a throttle so this option is not possible. I press "IMPORT PROFILE FROM FILE" "LEGACY" folder I select the file "VPC Throttle_MT50 [PCBv07].cnfv07" I press "SAVE VPC DEVICE" I go to the "BUTTON" tab, and all my buttons are "inverted" and 4 of my buttons are registering as always activated, and button 37 is registering clicks every couple milliseconds If I go back and flash the prevous firmware and VPC configurator, the device works as expected, "out of the box". Edited March 22, 2019 by GridiroN Link to comment Share on other sites More sharing options...
Seb71 Posted March 22, 2019 Share Posted March 22, 2019 5 minutes ago, GridiroN said: I go to "PROFILE" and select the M50 Base. I click "CREATE PROFILE" and the software tells me I cannot make a profile unless I also have a grip. I only have a throttle so this option is not possible. Yes, it is possible. You have two throttle options (with modes and without modes) in the "select grip" drop-down menu. I don't have a VPC throttle, so some fields are incorrect. Link to comment Share on other sites More sharing options...
GridiroN Posted March 22, 2019 Share Posted March 22, 2019 7 hours ago, Seb71 said: Yes, it is possible. You have two throttle options (with modes and without modes) in the "select grip" drop-down menu. I don't have a VPC throttle, so some fields are incorrect. Didn't see that. Thanks So, it seems if I set that profile, reload the bootloader with the other profile, and re-set this one, it works and the throttle is configured. Didn't work the first time for some reason, but either way, this did sort it out. Bit confusing though. Link to comment Share on other sites More sharing options...
F/JG300_Gruber Posted March 23, 2019 Share Posted March 23, 2019 Hi, Just to let you know, I don't know if I'm an isolated case or not, but from what I observed on my throttle I've switched back to the previous version of the firmware until a further, more stable version. My issues with 20190314 : Flickering of the PHYSICAL inputs from T2 and T3 toggle switches (double state input). It doesn't looks like it has an impact on the throttle, but that should definitely not happen. Some logical buttons don't act like they should : in the "normal" mode (delay=0) some randomly turns ON and OFF when kept depressed, even though the physical input looks stable. Happens on physical inputs 8, 9, 10 and 33 on my throttle. Encoders have a much wider range of output length, delay 1 is almost unuseable and will drop a significant number of clicks. A stepback from the previous version. I've rolled back to 20190109 and all the problems are gone. I hope this will be adressed, because the new Toggle ON/OFF functions and the fact that the shift mode now works with the encoders is really a big improvement in functionnality ! Link to comment Share on other sites More sharing options...
Habu Posted April 30, 2019 Share Posted April 30, 2019 The throttle is out of stock, when would you have some in stock ? Link to comment Share on other sites More sharing options...
Alonzo Posted May 2, 2019 Share Posted May 2, 2019 On 4/30/2019 at 12:08 PM, Habu said: The throttle is out of stock, when would you have some in stock ? They list their next restock as May 10th, ~6am GMT. https://forum.virpil.com/index.php?/topic/142-worldwide-webstore-restock-date/ Link to comment Share on other sites More sharing options...
Habu Posted May 2, 2019 Share Posted May 2, 2019 Thx. 🙂 Link to comment Share on other sites More sharing options...
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