First off I am not the best at explaining things so here go's.
I purchased MSFS 2020 the dvd version it came with ten dvds. and I had 3 go's at installing the dvds on the 3rd atempt after 5 hours loading ten dvds it was serposed to open up on the Microsoft store web site sO I could enter the code on the card but it did not, I Googled Microsoft activation code so I entered the code on the card that came with the game then I got a Radeem code and it saved it for me to paste when needed then it took me to the page to purchase the game what it should have done download the rest of the game and the launcher.
To cut a very long story short I now have the boxed sim and the 10 dvds installed on my pc but can not find out how to get MS to download the rest of it I did speak to MS and they said they would phone me but they did not so now I am £55.00 down and to me at 76 that is a lot of money.
So if you are thinking of buying the install takes over 5 hours (dont know the full time as MS never finished off ) if I purchased it again I would download it from the MS site.
I hope all that makes sense
A very unhappy old man.