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SkyAxel

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About SkyAxel

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  1. Resolved From what I understand, if you buy on their site and you pay by credit card you have to wait for them to confirm who received the payment, which are in another location, even if they immediately send you the payment receipt via mail It took 4 days to get the game, maybe because I bought it on Saturday
  2. Da quello che ho capito, se si acquista sul loro sito e si paga con carta di credito si deve aspettare che gli diano la conferma chi ha ricevuto il pagamento, che sono in un'altra sede, anche ti inviano subito la ricevuta di pagamento via mail
  3. Salve, Ho comprato Battle of kuban ed il collector plane MC202 sabato scorso sul sito di il2. Quando entro nel mio account però non vedo il download. Ho pagato con carta di credito e ricevuto la fattura. Ho contattato il support center e la email di 1CGS una decina di volte, ma mi rispondono sempre che non hanno ricevuto dall'operatore la conferma di pagamento. Fatto sta che ho pagato 4 giorni fa e non ho il gioco. Non so se qualcuno di voi ha avuto la stessa esperienza nell'acquisto
  4. Thanks for your interest. I am always polite. I think it is my right to receive something for which I have paid and I do not have to waste time for this. thank you
  5. Yes, I'got confirmation of purchase. I' got the transaction. I' have the invoice I' submitted a lot of tikets. No response The 1C support says: "we have not received from the operator", your payment confirmation of enrolment. This is unacceptable!
  6. Oh my God. I know this. They no send me any licence key. I've purchased in 1C Webste I send to the support also the invoice with all the datas, But they DON'T respond. What happened to my money? Oh my God. I know this. They no send me any licence key. I've purchased in 1C Webste I send to the support also the invoice with all the datas, But they DON'T respond. What happened to my money? This is what i see in my account
  7. I bought The game and the MC202 I log in. I've no activate key I log in. I've no activate key
  8. no, for Battle of Kuban - Standard Edition that works also for battle of moscow, as they say in the purchase web page
  9. I bought two days ago: MC201 Series VIII Collector Plane, IL-2 Sturmovik: Battle of Kuban - Standard Edition, but the web screen does not give me the download. I made 3 requests for support in the WEBSITE but I did not receive an answer. I sent 3 emails to C1GS Support Team, but they always reply to me the same thing: send the support request to the website. The fact is that I bought the product more than 2 days ago, but I do not have the product. What a bad assistance. What should I do now?
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