VIRPILControls

You shouldn't have any issues with the grip loosening - please ensure the screw collar is really tightened down!

https://virpil-controls.eu/downloads/software.html The software is the same for all our devices. You may have update 1 181122 - the version currently on our site is update 3 181122. Our engineer made some changes to the upd3 firmware so that a click isn't lost when changing directions. Please try it out

Please try out the latest firmware update on our site - some changes were made so that a click won't be lost when changing directions :)

We advise 5-7 days order processing time due to the demand and then shipping to Poland would likely be only 2-3 days. More info can be found on our site: https://virpil-controls.eu/delivery-info

Hello VIRPILs! We’ve been getting a lot of questions about when our worldwide store will be restocked after the 1st October opening day rush. We’re now pleased to confirm that stock will be available to purchase from 19th October! This will mark the first step of our new production plan utilizing our factory to keep our webstore frequently restocked with our products. We will not just be sending over small parcels of 10’s of products - this first restock will include close to 1,000 units of combined stock. We will continue to keep the webstore stocked to keep up with the demand to try and ensure that no one has to wait to get an order in! All items will be restocked including the VPC WarBRD Base, VPC MongoosT-50 Throttle and VPC Constellation Delta Grip as well as all our accessories. Further news on the VPC MongoosT-50 Base will be coming in the near future. Everyone who has signed up for a stock alert notification should receive those emails when the stock has been activated on the store. For everyone else feel free to check out our new worldwide webstore at: www.virpil-controls.eu If you have any questions please feel free to contact us at support@virpil.com. Regards, VIRPIL Controls Team

Yep - all stock was purchased up pretty quick on opening day (1st October). There will be a big shipment of stock to our webstore before the end of October

150mm is the official max allowed extension length for the VPC MongoosT-50 base

Don't worry - we've confirmed that support will be maintained for existing MT-50 base owners! Again - check my clarification message a bit further up. Due to the larger deflection angle, if you use long extensions it's possible there will be clearance issues with the VPC Desk Mount, meaning it would be possible to damage the grip by hitting the desk mount. These potential damages to the grip would not be covered under warranty (or if you hit your fingers)!

► VPC MongoosT-50 Base - Final Batch Hello VIRPILs! After the successful launch of our new worldwide webstore, we were overwhelmed to see such monumental demand for our VPC MongoosT-50 base. Due to receiving messages from many users that they missed the opportunity to purchase this base yesterday, we will be doing a final production run before discontinuation which will be available for purchase by the end of November! As we are moving away from taking pre-orders, instead we request that anyone who still wishes to purchase an MT-50 base to simply sign up for the stock alert email on our webstore so that you are alerted when they are available. If anyone has any questions - please contact us at support@virpil.com. Thank you for your continued support! VIRPIL Controls Team

I'll clarify here once and for all 😁 The WarBRD is designed as a desktop stick, as such it has some design considerations such as a larger deflection angle of 22 degrees, and specific cam profiles and springs suited for non-extended use. Due to the large deflection angle it is possible that you may encounter clearance issues between the grip and the VPC Desk Mount. During certain manoeuvres it could be possible to damage your grip by hitting the desk mount. For example; in our testing with the TM Warthog grip or VPC Delta grip, when mounting the WarBRD to the lowest setting on the VPC Desk Mount, a max extension of 50mm can be used before there is clearance issues. Due to the taller nature of the MT-50 grips, there is insufficient clearance when using a 50mm extension in this setup. Using any extensions on the VPC WarBRD is at the user's responsibility. Any damages caused to VPC devices (grips) by using an extension on the VPC WarBRD base will not be covered under warranty. There is no concern to the VPC WarBRD itself when using extensions.

The WarBRD can certainly handle extensions (https://youtu.be/3BZFBUsuesY?t=103), however as it's designed as a desktop stick it has a larger deflection angle (22 degrees vs 15 degrees of the MT-50 base), adding long extensions can increase the stroke length to the point where it would cause clearance issues. The cams and springs are designed primarily with desktop use in mind as well. It's not like we're completely forgetting about the centermount-extended flightstick market forever, just shaking up our product lineup.

Again to clarify, only our MongoosT-50 has been temporarily out of stock as we caught up with pre-orders! Everything else has been available to purchase including our new VPC WarBRD base! Our website isn't down for vacation - we're moving our worldwide store to merge with our EU store so that we can offer better courier and payment options to all our customers, it's re-opening 1st Oct and there is stock available for immediate dispatch

I assume you're referring to the MongoosT-50 base? Our WarBRD and Throttle for example are available in stock for immediate dispatch. The MT-50 base was made temporarily unavailable while we caught up with pre-orders but it will be back next week when our merged webstore launches

Just to clarify as our new merged webstore launch is imminent with new shipping options, the shipping costs will be better compared to what we were previously able to offer on our old webstore. When the new store launches, you will be able to enter your shipping address and it will automatically calculate the cost for you

Out of curiosity what issues did you have ordering with VPC? If there's anything I can help out with, please let me know!