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  1. Hi River - your WarBRD base absolutely should not "hang" to the left at all, it should be centered! Please get in touch with us via our support portal regarding any issues you're experiencing so we can get this resolved for you
  2. Hello VIRPILs! Pre-orders on our webstore have now been running for a week and even in light of the restricted payment options, the reception has been fantastic! We’re happy to be able to make changes to our ordering system based on community requests and we appreciate all the support that we’ve received! We will be releasing a video in the near future clarifying the simplicity of adjusting our new VPC MongoosT-50CM base in the same style as our VPC WarBRD base cam change video: https://www.youtube.com/watch?v=PZ6_0N7uRKc The quick and easy cam and spring ch
  3. It's very odd because I've had this reported a few times on the support portal - I've jumped on via TeamViewer and managed to get it sorted so it seems that something is getting lost in translation! After clicking "Create Profile" are you clicking "Save VPC Device" at the top? Do you have multiple VPC devices connected? Thanks for the feedback guys - any help you guys can give will help us out
  4. That's a new one that I haven't heard before - I'll do some investigation into this! This is typically because of 1 of 3 reasons: When you're calibrating, you're not returning the axis to the physical center point before saving the calibration. You have an incorrect profile loaded for the firmware version which is causing some issues. Windows has some conflicting calibration data - this can be resolved by opening Windows joy.cpl, clicking properties on the MT-50 throttle controller, and on the "Settings" tab, click the "Reset to defaults" button.
  5. Can you let me know what issues you're having with the latest firmware please?
  6. We restock roughly every 2 weeks. Of course the next restocks will be focused on fulfilling all pre-orders firstly, but it certainly wouldn't be a 6 month wait until the next non pre-order availability.
  7. Using the VPC WarBRD Flightstick (base + grip) works very well as a desktop stick, a similar sort of height and hand rest position to the TM Warthog. I would suggest that the VPC MongoosT-50CM2 grip would be too tall to comfortably use as a desktop stick though!
  8. Pre-orders will be opening on 17th March Glad to hear you're enjoying your VPC gear! EurAsEU = Eurasian Economic Union EU = European Union I believe in context this will be understood by our customers, the "EU" or European Union is never referred to as the "EurAsEU" (and I'd hazard a guess most people in the EU haven't heard the term "EurAsEU" before). And customers who live in a Eurasian Economic Union member state will recognise this term and know it applies to them. Unfortunately, VPC doesn't come up with these names
  9. Hello VIRPILs! We’d like to confirm a slight change in the schedule of our next restock and pre-order opening dates. After discussing with some users we’d like to make things as simple as possible - our next restock is still scheduled for 15th March 6pm GMT, however pre-orders will open separately on 17th March. Pre-orders cannot be combined with orders placed on the 15th March - if you would like to pre-order anything, please complete the entire order after the 17th March! There will also be some adjustments to the pricing of existing items on the VPC
  10. Hello VIRPILs! The VPC MongoosT-50 Base was our first flightstick base announced in December 2016, it targeted the professional flightsim pilot offering a wide range of adjustments including independently swappable cams, springs and adjustable axis pre-tensioners. With a 15 degree deflection angle from the center, the VPC MongoosT-50 Base provided an excellent experience with extreme levels of accuracy when combined with extensions and center-mounted using our VPC Desk Mounts - forming the VPCockpit, or in a custom cockpit mount. In less than a year and a h
  11. You shouldn't have any issues with the grip loosening - please ensure the screw collar is really tightened down!
  12. https://virpil-controls.eu/downloads/software.html The software is the same for all our devices. You may have update 1 181122 - the version currently on our site is update 3 181122. Our engineer made some changes to the upd3 firmware so that a click isn't lost when changing directions. Please try it out
  13. Please try out the latest firmware update on our site - some changes were made so that a click won't be lost when changing directions :)
  14. We advise 5-7 days order processing time due to the demand and then shipping to Poland would likely be only 2-3 days. More info can be found on our site: https://virpil-controls.eu/delivery-info
  15. Hello VIRPILs! We’ve been getting a lot of questions about when our worldwide store will be restocked after the 1st October opening day rush. We’re now pleased to confirm that stock will be available to purchase from 19th October! This will mark the first step of our new production plan utilizing our factory to keep our webstore frequently restocked with our products. We will not just be sending over small parcels of 10’s of products - this first restock will include close to 1,000 units of combined stock. We will continue to keep the webstore stocked to keep up with th
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